Service Desk Analyst
Barnsley, United Kingdom
NHS Blood and Transplant
are recorded accurately, and that via utilisation of the knowledge base appropriate resources are applied, and will be responsible for handling requests throughout the incident management lifecycle within agreed SLA & KPI timescales. Escalation and liaison with other service providers for incidents requiring specialist help. Understanding and utilising remote support and management tools to assist in ongoing management and resolution of More ❯
Employment Type: Fixed-Term
Salary: £31049.00 - £37796.00 a year
Posted: