ITSM Project Manager - ServiceNow - Transition of MSP
Stevenage, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Morgan Philips Specialist Recruitment
necessary services remain available throughout the process.* Oversee the secure migration of all data and infrastructure and validate that everything is working correctly after the transfer.* Working within the IT Governance framework, managing vendors and change requests.* Be a stickler for keeping schedules, risks, actions, issues, and dependencies updated within the project tool, KeyedIn (PPM tool). … everyone in the loop.* Also, you'll be required to manage project budgets, tracking them responsibly and providing regular transparent updates. Skills and Experience: * Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. * A strong understanding of ITSM frameworks (such as ITIL). * A … strong understanding of IT service operations, service management, infrastructure, applications, data, Cyber security, and the overarching services provided by MSPs* Proven ability to collaborate, build relationships and influence individuals at all levels.* Strong communication skills with a proven ability to coordinate effectively with multiple teams and stakeholders, including internal staff and the outgoing and incoming MSPs.* Risk/Issue More ❯
Employment Type: Temporary
Salary: £550 per day
Posted: