IT Service Desk Manager-Inside IR35
- Hiring Organisation
- Reed
- Location
- East Molesey, Surrey, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £300 per day, Negotiable
focus on driving the transition to a more structured, first-line support model, improving processes, and supporting the rollout and optimisation of the Halo ITSM platform. You will play a key role in embedding best practices, improving documentation, and ensuring the Service Desk operates efficiently as a true first-line … develop the Service Desk team, ensuring high-quality first-line IT support across the organisation Drive the adoption and optimisation of the Halo ITSM platform, supporting the transition to a modern service management approach Clearly define and embed first-line support responsibilities, ensuring appropriate escalation to Infrastructure for advanced issues ...