ITSM Jobs in Surrey

IT Service Management (ITSM)
South East > Surrey

The table below provides summary statistics for permanent job vacancies advertised in Surrey requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 71 125 127
Rank change year-on-year +54 +2 +26
Permanent jobs citing ITSM 34 29 29
As % of all permanent jobs advertised in Surrey 2.96% 1.13% 1.26%
As % of the Processes & Methodologies category 3.20% 1.25% 1.34%
Number of salaries quoted 23 26 22
10th Percentile £47,500 £42,500 £46,500
25th Percentile £49,750 £43,942 £49,375
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +4.35%
75th Percentile £62,500 £65,000 £65,000
90th Percentile - £65,625 £72,500
South East median annual salary £48,500 £52,500 £50,000
% change year-on-year -7.62% +5.00% -7.83%

All Process and Methodology Skills
Surrey

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Surrey.

Permanent vacancies with a requirement for process or methodology skills 1,062 2,319 2,169
As % of all permanent jobs advertised in Surrey 92.35% 90.41% 94.43%
Number of salaries quoted 536 1,449 1,310
10th Percentile £30,750 £24,500 £34,750
25th Percentile £37,500 £35,042 £46,250
Median annual salary (50th Percentile) £53,980 £50,000 £60,000
Median % change year-on-year +7.96% -16.67% +4.35%
75th Percentile £67,500 £65,000 £75,000
90th Percentile £82,500 £80,000 £91,250
South East median annual salary £57,500 £50,000 £55,000
% change year-on-year +15.00% -9.09% -

ITSM
Job Vacancy Trend in Surrey

Job postings citing ITSM as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for ITSM in Surrey

ITSM
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing ITSM in Surrey.

Salary trend for ITSM in Surrey

ITSM
Salary Histogram in Surrey

Salary distribution for jobs citing ITSM in Surrey over the 6 months to 12 May 2025.

Salary histogram for ITSM in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Surrey region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Woking - 10 - - 2
Reigate +7 1 - - 1
Godalming - 1 £55,000 -
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (41.18%) IIS
2 1 (2.94%) Apache
Applications
1 13 (38.24%) Microsoft Office
Cloud Services
1 25 (73.53%) Microsoft 365
2 23 (67.65%) Azure
3 13 (38.24%) AWS
3 13 (38.24%) SaaS
Communications & Networking
1 1 (2.94%) Network Security
Database & Business Intelligence
1 14 (41.18%) SQL Server
2 1 (2.94%) Relational Database
Development Applications
1 1 (2.94%) JIRA
General
1 30 (88.24%) Social Skills
2 9 (26.47%) Finance
3 5 (14.71%) Analytical Skills
4 1 (2.94%) Back Office
4 1 (2.94%) Inclusion and Diversity
4 1 (2.94%) Legal
4 1 (2.94%) Local Government
4 1 (2.94%) Marketing
4 1 (2.94%) Organisational Skills
4 1 (2.94%) Public Sector
Job Titles
1 11 (32.35%) IT Engineer
1 11 (32.35%) IT Support
1 11 (32.35%) IT Support Engineer
1 11 (32.35%) Support Engineer
2 10 (29.41%) Service Desk Manager
2 10 (29.41%) Service Manager
3 7 (20.59%) IT Manager
4 5 (14.71%) Help Desk Manager
4 5 (14.71%) Lead
5 1 (2.94%) Applications Specialist
5 1 (2.94%) Cloud Specialist
5 1 (2.94%) Database Specialist
5 1 (2.94%) IT Services Manager
5 1 (2.94%) Product Owner
Libraries, Frameworks & Software Standards
1 13 (38.24%) .NET
Miscellaneous
1 15 (44.12%) Self-Motivation
2 14 (41.18%) Management Information System
3 13 (38.24%) Client/Server
3 13 (38.24%) Private Cloud
4 2 (5.88%) Onboarding
5 1 (2.94%) Data Centre
5 1 (2.94%) Enterprise Software
5 1 (2.94%) Product Ownership
Operating Systems
1 10 (29.41%) Windows
2 9 (26.47%) Apple iOS
2 9 (26.47%) Mac OS
3 1 (2.94%) Windows Server
Processes & Methodologies
1 24 (70.59%) ITIL
2 22 (64.71%) Service Management
3 17 (50.00%) Problem-Solving
4 16 (47.06%) Customer Service
5 14 (41.18%) Change Management
5 14 (41.18%) Configuration Management
5 14 (41.18%) Customer-Centricity
5 14 (41.18%) Information Security
5 14 (41.18%) Process Improvement
6 13 (38.24%) Asset Management
6 13 (38.24%) Information Security Management
6 13 (38.24%) ISMS
6 13 (38.24%) People Management
6 13 (38.24%) Problem Management
6 13 (38.24%) Security Management
7 9 (26.47%) B2B
8 7 (20.59%) Project Management
9 6 (17.65%) Budget Management
9 6 (17.65%) Computer Science
9 6 (17.65%) Service Delivery
Programming Languages
1 1 (2.94%) PowerShell
1 1 (2.94%) Python
1 1 (2.94%) SQL
Qualifications
1 13 (38.24%) ITIL Certification
2 7 (20.59%) Degree
3 1 (2.94%) PMI Certification
3 1 (2.94%) PMP
Quality Assurance & Compliance
1 14 (41.18%) SLA
System Software
1 3 (8.82%) Active Directory
2 1 (2.94%) VMware Infrastructure
Systems Management
1 1 (2.94%) Microsoft Intune
Vendors
1 17 (50.00%) Microsoft
2 14 (41.18%) Oracle
3 1 (2.94%) Cisco
3 1 (2.94%) Sun
3 1 (2.94%) VMware