2 of 2 Temporary Support Engineer Jobs in Surrey

Tech Support Engineer Location: Staines, Surrey Length: 12 Months Duration: 12/08/2025- 12/08/2026 Rate: £162.67 per day (Inside IR35) Hours: 40 hours per week Overview of Role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours … or to answer technical questions about the client software and platform.A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.Understanding the client platform and … all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key More ❯

Technical Support Engineer - UX Location: Staines, Surrey Length: 25/08/2025 – 25/02/2026 Rate: £162.67 per day (Inside IR35) Hours: 40 hours per weekRole Responsibilities: Customer Advocate providing support to users/administrators of our platform. Contributing to the growth of best practices for delivery of support services. Understand our platform … Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the customers. Maintain impeccable case hygiene and customer related files and records. Participate in the weekend support on-call rotation. Qualifications & Skills: Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode … Android studio, SauceLab Bachelor's in Computer Science (or related technical degree) or 2+ years of related experience within technical support or software coding environment UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial More ❯