2 of 2 Temporary Service Delivery Jobs in the Thames Valley

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

quality assurance support function to site managers, supervisors, business manager and contracted customer(s). Key Duties To assist with the control of all service delivery aspects of the contract Assign multiple engineers PPMS on a monthly basis and update Co-ordinate subcontractor attendance in line with … books PPM Planner Issue of weekly helpdesk report to lead contract support detailing any chargeable jobs to be quoted Printing service reports for the engineers pigeon hole so they can collect on a weekly basis Spot checking PPMs to make sure correct reports have been uploaded/chasing engineers ...