Service Delivery Jobs in the Thames Valley

Service Delivery
South East > Thames Valley

The table below provides summary statistics for permanent job vacancies advertised in the Thames Valley requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 8 61 91
Rank change year-on-year +53 +30 +36
Permanent jobs citing Service Delivery 454 249 203
As % of all permanent jobs advertised in the Thames Valley 13.40% 3.71% 3.39%
As % of the Processes & Methodologies category 14.27% 4.38% 3.57%
Number of salaries quoted 62 181 161
10th Percentile £32,750 £30,000 £28,000
25th Percentile £51,750 £34,500 £31,250
Median annual salary (50th Percentile) £65,000 £50,500 £42,500
Median % change year-on-year +28.71% +18.82% -10.53%
75th Percentile £76,000 £57,500 £53,750
90th Percentile £78,750 £63,750 £67,500
South East median annual salary £53,500 £49,000 £45,000
% change year-on-year +9.18% +8.89% -8.63%

All Process and Methodology Skills
Thames Valley

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Thames Valley.

Permanent vacancies with a requirement for process or methodology skills 3,181 5,690 5,680
As % of all permanent jobs advertised in the Thames Valley 93.92% 84.77% 94.75%
Number of salaries quoted 1,238 3,912 3,101
10th Percentile £28,500 £29,000 £29,750
25th Percentile £38,500 £37,500 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £73,625 £65,000 £72,500
90th Percentile £87,500 £80,000 £87,500
South East median annual salary £56,837 £50,000 £55,000
% change year-on-year +13.67% -9.09% -

Service Delivery
Job Vacancy Trend in the Thames Valley

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Delivery in the Thames Valley

Service Delivery
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Service Delivery in the Thames Valley.

Salary trend for Service Delivery in the Thames Valley

Service Delivery
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Service Delivery in the Thames Valley over the 6 months to 13 May 2025.

Salary histogram for Service Delivery in the Thames Valley

Service Delivery
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Thames Valley region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +63 306 £60,000 +14.29% 46
Oxfordshire +37 74 £75,000 +76.47% 27
Buckinghamshire +17 74 £76,000 +38.18% 37
Service Delivery
South East

Service Delivery
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (1.32%) SharePoint
2 2 (0.44%) Microsoft Exchange
3 1 (0.22%) OpenStack
Applications
1 11 (2.42%) Microsoft Office
2 3 (0.66%) Microsoft Excel
Business Applications
1 5 (1.10%) Salesforce CRM
Cloud Services
1 32 (7.05%) Power Platform
2 30 (6.61%) Azure
3 19 (4.19%) Microsoft 365
4 9 (1.98%) AWS
5 5 (1.10%) Entra ID
5 5 (1.10%) SaaS
6 2 (0.44%) GitHub
6 2 (0.44%) IaaS
6 2 (0.44%) PaaS
7 1 (0.22%) AWS Lambda
7 1 (0.22%) Azure Sentinel
7 1 (0.22%) GCP
7 1 (0.22%) Mimecast
7 1 (0.22%) OneDrive
7 1 (0.22%) Serverless
Communications & Networking
1 11 (2.42%) Firewall
2 8 (1.76%) VLAN
3 7 (1.54%) VPN
4 6 (1.32%) DNS
5 5 (1.10%) Network Security
5 5 (1.10%) TCP/IP
5 5 (1.10%) VoIP
6 4 (0.88%) Intrusion Detection
6 4 (0.88%) Wireless
7 3 (0.66%) DHCP
7 3 (0.66%) LAN
7 3 (0.66%) Remote Desktop
7 3 (0.66%) WAN
8 2 (0.44%) Internet
8 2 (0.44%) IP Telephony
8 2 (0.44%) Wi-Fi
8 2 (0.44%) WLAN
9 1 (0.22%) 5G
9 1 (0.22%) iSCSI
9 1 (0.22%) VSAN
Database & Business Intelligence
1 28 (6.17%) Geospatial Data
1 28 (6.17%) GIS
1 28 (6.17%) Power BI
1 28 (6.17%) Power Query
2 8 (1.76%) Data Warehouse
3 2 (0.44%) Metadata
3 2 (0.44%) MySQL
4 1 (0.22%) Amazon RDS
General
1 364 (80.18%) Manufacturing
2 52 (11.45%) Social Skills
3 9 (1.98%) Finance
4 8 (1.76%) Inclusion and Diversity
4 8 (1.76%) Public Sector
5 5 (1.10%) Presentation Skills
6 3 (0.66%) Legal
7 2 (0.44%) Analytical Skills
8 1 (0.22%) Retail
8 1 (0.22%) Telecoms
Job Titles
1 20 (4.41%) Support Technician
2 19 (4.19%) Technical Support
3 16 (3.52%) Technical Manager
4 11 (2.42%) Consultant
4 11 (2.42%) Service Manager
5 10 (2.20%) Service Desk Manager
6 8 (1.76%) Analyst
6 8 (1.76%) IT Manager
6 8 (1.76%) IT Support
6 8 (1.76%) Support Analyst
7 7 (1.54%) Lead
8 6 (1.32%) Auditor
8 6 (1.32%) IT Analyst
8 6 (1.32%) IT Support Analyst
8 6 (1.32%) Support Engineer
9 5 (1.10%) Help Desk Analyst
9 5 (1.10%) Help Desk Support
9 5 (1.10%) Help Desk Support Analyst
9 5 (1.10%) IT Services Manager
9 5 (1.10%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (0.22%) Kafka
Miscellaneous
1 28 (6.17%) Algorithms
2 10 (2.20%) Self-Motivation
3 6 (1.32%) Driving Licence
4 4 (0.88%) AS400
4 4 (0.88%) CCTV
4 4 (0.88%) iSeries
4 4 (0.88%) Mainframe
4 4 (0.88%) Operational Technology
4 4 (0.88%) Security Posture
5 3 (0.66%) Data Centre
5 3 (0.66%) Onboarding
6 2 (0.44%) Cloud Native
6 2 (0.44%) Enterprise Cloud
6 2 (0.44%) Freedom of Information
6 2 (0.44%) Freedom of Information Act
6 2 (0.44%) Private Cloud
6 2 (0.44%) Video Conferencing
7 1 (0.22%) Legacy Systems
7 1 (0.22%) Management Information System
7 1 (0.22%) Smartphone
Operating Systems
1 22 (4.85%) Windows
2 10 (2.20%) Mac OS
3 5 (1.10%) Windows 10
3 5 (1.10%) Windows Server
4 4 (0.88%) Linux
5 3 (0.66%) Apple iOS
6 2 (0.44%) Android
7 1 (0.22%) Mac OS X
7 1 (0.22%) Unix
7 1 (0.22%) Windows Server 2012
Processes & Methodologies
1 55 (12.11%) Problem-Solving
2 38 (8.37%) Coaching
3 35 (7.71%) Customer Service
4 33 (7.27%) Strategic Planning
5 32 (7.05%) Business Intelligence
6 28 (6.17%) Actionable Insight
6 28 (6.17%) Asset Management
6 28 (6.17%) Data Management
7 26 (5.73%) Continuous Improvement
8 24 (5.29%) Service Management
9 20 (4.41%) Customer Experience
10 19 (4.19%) Technical Analysis
11 15 (3.30%) Process Improvement
12 11 (2.42%) ITIL
12 11 (2.42%) ITSM
13 9 (1.98%) Internal Audit
13 9 (1.98%) Line Management
13 9 (1.98%) Risk Management
14 7 (1.54%) Cybersecurity
14 7 (1.54%) Problem Management
Programming Languages
1 30 (6.61%) SQL
2 4 (0.88%) RPG
3 2 (0.44%) Bash
3 2 (0.44%) PowerShell
3 2 (0.44%) Python
4 1 (0.22%) Java
4 1 (0.22%) VBScript
Qualifications
1 339 (74.67%) NVQ Level 3
2 34 (7.49%) NVQ Level 4
3 6 (1.32%) Security Cleared
4 3 (0.66%) Degree
4 3 (0.66%) DV Cleared
5 2 (0.44%) ITIL Certification
5 2 (0.44%) SC Cleared
6 1 (0.22%) AWS Certification
6 1 (0.22%) AWS Certified Solutions Architect
6 1 (0.22%) CCNP
6 1 (0.22%) CCSE
6 1 (0.22%) CCSM
6 1 (0.22%) Cisco Certification
6 1 (0.22%) CISSP
6 1 (0.22%) Computer Science Degree
6 1 (0.22%) ITIL Foundation Certificate
6 1 (0.22%) PMI Certification
6 1 (0.22%) PMP
6 1 (0.22%) VCAP
6 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (1.10%) ISO/IEC 27001
2 4 (0.88%) Cyber Essentials
3 3 (0.66%) QA
3 3 (0.66%) SLA
4 2 (0.44%) NIST
5 1 (0.22%) COBIT
5 1 (0.22%) GDPR
5 1 (0.22%) HIPAA
5 1 (0.22%) SOC 2
System Software
1 11 (2.42%) Active Directory
2 8 (1.76%) Hyper-V
3 6 (1.32%) VMware Infrastructure
4 2 (0.44%) VMware ESXi
5 1 (0.22%) Docker
5 1 (0.22%) NFS
5 1 (0.22%) vCloud
5 1 (0.22%) Virtual Machines
5 1 (0.22%) vSphere
Systems Management
1 4 (0.88%) FortiGate
2 2 (0.44%) Kubernetes
2 2 (0.44%) Microsoft Intune
2 2 (0.44%) Terraform
3 1 (0.22%) Grafana
3 1 (0.22%) PowerCLI
3 1 (0.22%) Prometheus
3 1 (0.22%) SCCM
3 1 (0.22%) vCenter Server
3 1 (0.22%) vRealize
Vendors
1 37 (8.15%) Microsoft
2 9 (1.98%) VMware
3 6 (1.32%) Salesforce
3 6 (1.32%) Sun
4 5 (1.10%) Fortinet
5 4 (0.88%) Cisco
6 3 (0.66%) Apple
6 3 (0.66%) HP
6 3 (0.66%) Veeam
7 2 (0.44%) Aruba
7 2 (0.44%) IBM
7 2 (0.44%) Meraki
7 2 (0.44%) ServiceNow
8 1 (0.22%) BT
8 1 (0.22%) CheckPoint
8 1 (0.22%) Citrix
8 1 (0.22%) Draytek
8 1 (0.22%) Oracle
8 1 (0.22%) Palo Alto
8 1 (0.22%) Sophos