Service Delivery Jobs in the Thames Valley

Service Delivery
South East > Thames Valley

The following table provides summary statistics for permanent job vacancies advertised in the Thames Valley with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 62 80 111
Rank change year-on-year +18 +31 -4
Permanent jobs citing Service Delivery 256 222 192
As % of all permanent jobs advertised in the Thames Valley 3.79% 3.60% 2.81%
As % of the Processes & Methodologies category 4.45% 3.81% 3.03%
Number of salaries quoted 189 174 122
10th Percentile £30,000 £28,000 £26,263
25th Percentile £34,500 £31,250 £36,000
Median annual salary (50th Percentile) £50,500 £42,500 £47,500
Median % change year-on-year +18.82% -10.53% +5.56%
75th Percentile £57,500 £56,000 £60,375
90th Percentile £61,750 £67,500 £68,750
South East median annual salary £48,500 £42,500 £51,500
% change year-on-year +14.12% -17.48% +8.42%

All Process and Methodology Skills
Thames Valley

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Thames Valley with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 5,753 5,824 6,344
As % of all permanent jobs advertised in the Thames Valley 85.25% 94.56% 92.90%
Number of salaries quoted 4,042 3,165 3,914
10th Percentile £29,000 £29,250 £31,250
25th Percentile £38,000 £38,725 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £65,000 £72,500 £71,250
90th Percentile £80,000 £87,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +9.45%

Service Delivery
Job Vacancy Trend in the Thames Valley

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Delivery in the Thames Valley

Service Delivery
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Service Delivery in the Thames Valley.

Salary trend for Service Delivery in the Thames Valley

Service Delivery
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Service Delivery in the Thames Valley over the 6 months to 25 April 2024.

Salary histogram for Service Delivery in the Thames Valley

Service Delivery
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Thames Valley region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +5 104 £52,500 +15.13% 25
Buckinghamshire +20 96 £55,000 +58.27% 8
Oxfordshire +20 56 £42,500 - 11
Service Delivery
South East

Service Delivery
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (3.52%) Microsoft Exchange
1 9 (3.52%) SharePoint
2 2 (0.78%) Confluence
2 2 (0.78%) Exchange Server 2013
Applications
1 40 (15.63%) Microsoft Office
2 34 (13.28%) Microsoft Excel
3 12 (4.69%) Microsoft PowerPoint
4 1 (0.39%) Solid Edge
Business Applications
1 7 (2.73%) Dynamics CRM
2 5 (1.95%) Dynamics GP
Cloud Services
1 33 (12.89%) Microsoft 365
2 32 (12.50%) Azure
3 16 (6.25%) Azure DevOps
4 12 (4.69%) AWS
5 11 (4.30%) Power Platform
6 7 (2.73%) OneDrive
7 5 (1.95%) Dynamics 365
7 5 (1.95%) SuccessFactors
8 4 (1.56%) Amazon EC2
8 4 (1.56%) Amazon S3
8 4 (1.56%) Entra ID
9 2 (0.78%) Google Docs
9 2 (0.78%) SaaS
10 1 (0.39%) Cloud Computing
Communications & Networking
1 13 (5.08%) LAN
2 7 (2.73%) VPN
3 6 (2.34%) Unified Communications
4 4 (1.56%) DHCP
4 4 (1.56%) DNS
4 4 (1.56%) Firewall
4 4 (1.56%) WAN
5 3 (1.17%) Internet
5 3 (1.17%) VLAN
5 3 (1.17%) Wi-Fi
6 2 (0.78%) TCP/IP
6 2 (0.78%) VoIP
7 1 (0.39%) 5G
7 1 (0.39%) LTE
7 1 (0.39%) Radio Access Network
7 1 (0.39%) Structured Cabling
7 1 (0.39%) Wireless
Database & Business Intelligence
1 27 (10.55%) Relational Database
2 16 (6.25%) SQL Server
3 11 (4.30%) Power BI
4 4 (1.56%) Amazon RDS
5 1 (0.39%) MySQL
5 1 (0.39%) RDBMS
Development Applications
1 2 (0.78%) Bitbucket
1 2 (0.78%) GitLab
1 2 (0.78%) JIRA
2 1 (0.39%) MSI
General
1 89 (34.77%) Social Skills
2 64 (25.00%) Finance
3 23 (8.98%) Inclusion and Diversity
3 23 (8.98%) Public Sector
4 21 (8.20%) Organisational Skills
5 20 (7.81%) Analytical Skills
6 16 (6.25%) Telecoms
7 15 (5.86%) Marketing
8 14 (5.47%) Legal
9 13 (5.08%) Presentation Skills
10 12 (4.69%) Retail
11 8 (3.13%) Automotive
11 8 (3.13%) Documentation Skills
12 7 (2.73%) Banking
12 7 (2.73%) Investment Banking
12 7 (2.73%) Manufacturing
12 7 (2.73%) Private Banking
13 6 (2.34%) Influencing Skills
14 5 (1.95%) Law
15 4 (1.56%) Pharmaceutical
Job Titles
1 34 (13.28%) Developer
2 30 (11.72%) Service Delivery Manager
3 29 (11.33%) Delivery Manager
3 29 (11.33%) Service Manager
4 25 (9.77%) Support Engineer
5 20 (7.81%) IT Manager
5 20 (7.81%) IT Support
6 19 (7.42%) COBOL Developer
6 19 (7.42%) Mainframe Developer
7 18 (7.03%) Administrator
8 17 (6.64%) Analyst
9 15 (5.86%) HTML CSS Developer
9 15 (5.86%) HTML Developer
9 15 (5.86%) JavaScript Developer
10 14 (5.47%) Applications Support
10 14 (5.47%) Coordinator
10 14 (5.47%) Desktop Engineer
11 13 (5.08%) Applications Support Analyst
11 13 (5.08%) Lead
11 13 (5.08%) Support Analyst
Libraries, Frameworks & Software Standards
1 16 (6.25%) .NET
1 16 (6.25%) CSS
1 16 (6.25%) HTML
2 7 (2.73%) .NET Framework
2 7 (2.73%) ASP.NET
2 7 (2.73%) Middleware
3 6 (2.34%) EDI
4 2 (0.78%) RESTful
5 1 (0.39%) Leaflet
Miscellaneous
1 20 (7.81%) Driving Licence
2 19 (7.42%) Mainframe
3 14 (5.47%) Self-Motivation
4 12 (4.69%) Data Centre
4 12 (4.69%) Management Information System
5 6 (2.34%) Onboarding
5 6 (2.34%) Smartphone
6 5 (1.95%) IBM Mainframe
7 4 (1.56%) EPoS
7 4 (1.56%) Public Cloud
7 4 (1.56%) Social Media
8 2 (0.78%) Cyber Threat
8 2 (0.78%) Grid Computing
9 1 (0.39%) CCTV
9 1 (0.39%) IoT
9 1 (0.39%) Low-Code
9 1 (0.39%) Molecular Biology
Operating Systems
1 39 (15.23%) Windows
2 20 (7.81%) Windows 10
3 12 (4.69%) Windows 7
4 10 (3.91%) Linux
5 9 (3.52%) Windows Server
6 6 (2.34%) Android
6 6 (2.34%) Apple iOS
7 3 (1.17%) Mac OS
7 3 (1.17%) Unix
8 2 (0.78%) Windows 8
9 1 (0.39%) Windows XP
Processes & Methodologies
1 123 (48.05%) ITIL
2 65 (25.39%) Customer Service
3 50 (19.53%) Problem-Solving
4 42 (16.41%) Service Management
5 41 (16.02%) ITSM
6 39 (15.23%) Agile
7 25 (9.77%) Service Catalogue
8 23 (8.98%) Stakeholder Management
9 22 (8.59%) Cybersecurity
9 22 (8.59%) DevOps
10 21 (8.20%) Continuous Improvement
11 19 (7.42%) Customer Requirements
11 19 (7.42%) Project Management
12 16 (6.25%) MVC
12 16 (6.25%) Waterfall
12 16 (6.25%) Web Development
13 15 (5.86%) Customer Experience
14 14 (5.47%) Test Scripting
15 13 (5.08%) Actionable Insight
15 13 (5.08%) Software Testing
Programming Languages
1 19 (7.42%) COBOL
2 18 (7.03%) JavaScript
3 17 (6.64%) SQL
4 9 (3.52%) C#
5 1 (0.39%) PowerShell
5 1 (0.39%) T-SQL
5 1 (0.39%) VBScript
Qualifications
1 72 (28.13%) Security Cleared
2 56 (21.88%) Degree
3 35 (13.67%) CTC Cleared
4 24 (9.38%) SC Cleared
5 19 (7.42%) DV Cleared
6 13 (5.08%) ITIL Foundation Certificate
7 10 (3.91%) DBS Check
8 6 (2.34%) Microsoft Certification
9 5 (1.95%) Azure Certification
9 5 (1.95%) CCNA
9 5 (1.95%) Cisco Certification
10 4 (1.56%) AWS Certification
10 4 (1.56%) AWS Certified Solutions Architect
11 3 (1.17%) A+ Certification
11 3 (1.17%) PRINCE2 Certification
12 2 (0.78%) HNC
12 2 (0.78%) ITIL Certification
12 2 (0.78%) MCP
12 2 (0.78%) Network+ Certification
12 2 (0.78%) Server+ Certification
Quality Assurance & Compliance
1 37 (14.45%) SLA
2 15 (5.86%) QA
3 9 (3.52%) Accessibility
4 7 (2.73%) Cyber Essentials
4 7 (2.73%) ISO/IEC 27001
5 4 (1.56%) Data Quality
6 3 (1.17%) GDPR
7 1 (0.39%) NEBOSH
System Software
1 12 (4.69%) Firmware
2 10 (3.91%) Active Directory
3 6 (2.34%) Hyper-V
4 2 (0.78%) VMware Infrastructure
Systems Management
1 13 (5.08%) SCCM
2 2 (0.78%) Microsoft Intune
Vendors
1 69 (26.95%) Microsoft
2 24 (9.38%) ServiceNow
3 19 (7.42%) Unisys
4 14 (5.47%) Oracle
5 12 (4.69%) HP
5 12 (4.69%) SAP
6 10 (3.91%) Salesforce
7 6 (2.34%) Apple
8 5 (1.95%) Cisco
8 5 (1.95%) Dell
8 5 (1.95%) IBM
9 4 (1.56%) Adobe
9 4 (1.56%) BT
9 4 (1.56%) Citrix
9 4 (1.56%) OpenText
9 4 (1.56%) VMware
10 3 (1.17%) Atlassian
10 3 (1.17%) Sun
11 2 (0.78%) CrowdStrike
11 2 (0.78%) Palo Alto