Customer Service Administrator
- Hiring Organisation
- Travail Employment Group
- Location
- Trowbridge, Wiltshire, North Bradley, United Kingdom
- Employment Type
- Temporary
- Salary
- £12.80 - £13.20/hour
efficiently, support tickets are accurately tracked, and engineers are scheduled effectively. This is an excellent opportunity for someone with strong administration skills, excellent communication abilities, and a passion for customer service. Log, update, manage and track support tickets within the FreshDesk support management system. Monitor support queues and shared … SLAs). Requirements Strong IT skills with a good working knowledge of Microsoft Office, including Word, Excel and Outlook. Excellent written and verbal communication skills. Outstanding customer service and customer-facing experience. Strong organisational skills with excellent time-management abilities. Ability to prioritise workloads and manage multiple tasks ...