3 of 3 Temporary Active Listening Jobs in the UK

as appropriate To achieve maximum personal KPIs To assist the team in achieving the targets set for the department (SLAs) Customer facing; empathise with users, good interpersonal skills, display active listening skills, polite telephone manner, courteous Business awareness; display a working understanding of the trust and an appreciation of the business applications Logistical; articulate and methodical, analytical, numerate … large, multinational company SKILLS AND QUALITIES: Highly computer literate with knowledge of MS Office applications, Sharepoint, clinical systems, PC environment Customer facing; empathise with users, good interpersonal skills, display active listening skills, polite telephone manner, courteous Business awareness; display a working understanding of the trust and an appreciation of the business applications Logistical; articulate and methodical, analytical, numerate … planning, managing and motivating staff through periods of change. TECHNICAL SKILLS: Ability to use internal systems in relation to the role Knowledge of Automatic Call Distributor ACD telephone system Active Directory management/administration/maintenance Richmond IT Service Management System knowledge/experience ITIL awareness Person Specification Customer Service Essential Must Demonstrate good customer service skills Service Desk More ❯

daily standup meetings, project planning sessions, and other collaborative forums Adapts communication style to suit diverse audiences and situations Provides timely and constructive feedback to colleagues and stakeholders Practices active listening and ensures mutual understanding in all interactions Maintains professionalism and confidentiality in all communications CUSTOMERS External Customers/Suppliers Liaises with product vendor regarding bugs and feature More ❯

daily standup meetings, project planning sessions, and other collaborative forums Adapts communication style to suit diverse audiences and situations Provides timely and constructive feedback to colleagues and stakeholders Practices active listening and ensures mutual understanding in all interactions Maintains professionalism and confidentiality in all communications CUSTOMERS External Customers/Suppliers Liaises with product vendor regarding bugs and feature More ❯