Helpdesk Operative
Crawley, West Sussex, Ifield, United Kingdom
RG Setsquare
to incoming calls and emails related to facilities faults and issues Accurately input data into the helpdesk system and assign tasks to relevant teams or engineers Monitor and update fault progress, ensuring timely resolution and communication with stakeholders Liaise with internal and external teams to coordinate follow-ups and maintain service levels Support administrative and reporting tasks related to … fault management Requirements: Previous experience in a helpdesk, customer service, or facilities support role Strong IT and data entry skills Excellent verbal and written communication skills Ability to stay calm under pressure and prioritise effectively Reliable and punctual Additional Information: Full-time role: 40 hours per week CV submission is required for application To apply, please send your More ❯
Employment Type: Contract, Temporary
Salary: £16.35/hour
Posted: