South Central Ambulance Service NHS Foundation Trust
in ITSM tools, demonstrate effective time management and have a commitment to continuous learning. Advantageous skills include supporting infrastructure test plans, mentoring junior staff, and delivering technical training or knowledgetransfer sessions. Person Specification Qualifications and Training Essential Understanding of RAID configurations and backup environments. Understanding of a range of work procedures and practices, which require expertise within … Digital/ICT, underpinned by theoretical knowledge or relevant practical experience. Knowledge of a range of Digital/ICT areas acquired through qualification to degree or equivalent level, or through equivalent relevant experience. Knowledge of networks and hosting environments learned through formal training or informal experience. Desirable ITIL Foundation (highly desirable) Professional IT certifications (e.g. Microsoft certifications … Vendor certifications (e.g., CompTIA Network+) Knowledge and Experience Essential Substantial experience in an ICT Infrastructure support or service delivery role, preferably within a large organisation or healthcare environment that requires high availability and resilient platforms. Proven experience in building and configuring physical and virtual servers. In-depth knowledge of Windows Server operating systems, VMware ESXi Administration and management More ❯
explain technical resolutions\ workarounds in a language that suits the customers technical understanding Provide peer training within the Service Desk team to ensure a multi-skilled team and effective knowledgetransfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person Specification Qualifications Essential BTEC, Diploma or equivalent Desirable Service Desk … Institute Analyst certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Experience Essential Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Working knowledge of Microsoft Office 2010 and Microsoft Apps Working knowledge of Microsoft Operating System Windows 10/Windows 11 Experience of … An understanding of community focus and previous experience of working in IT within the public sector preferably the NHS Experience of working within an ITIL environment Skills, Abilities and Knowledge Essential Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Able to meet targets under pressure Good problem solving skills A logical approach to problem solving More ❯
customer service operations and order management procedures. Partner with Supply Chain, Transport, and Warehouse teams to identify and implement improvements in order-to-cash processes and shipment reliability. Support knowledgetransfer and best-practice sharing across EMEA SBUs. Act as a change agent to implement new ways of working, ensuring adoption and sustainability. Systems & Key User Responsibilities Salesforce … strategic decisions. Effective communicator with excellent stakeholder engagement and training delivery skills. Proactive and solution-focused, thriving in fast-paced, multicultural environments. Open to travel (approximately 10%). DESIRABLE: Knowledge of additional languages, especially German, is considered an advantage More ❯
to join our Client and play a key role in supporting and transitioning their legacy systems to a modern platform. This is a unique opportunity for someone with deep knowledge of FoxPro who enjoys solving business challenges, supporting existing applications, and helping shape the next generation of systems. Responsibilities: Maintain and support an existing FoxPro application, ensuring smooth day … requested during the migration process. Provide ongoing support and troubleshooting until the legacy system is fully retired. Collaborate with the wider technical team to ensure a seamless migration and knowledge transfer. Requirements: Strong hands-on experience with Visual FoxPro. Solid understanding of business process workflows and application logic. Experience in application migration or system modernization projects. Ability to work More ❯
