1 of 1 Temporary Process Management Jobs in the UK

time answers and ensuring quality to technical queries; Responsible for developing standard solutions of known-known issues; Responsible for correctly using Technical Support second line internal processes; Contribute for process management for Technical Support second line internal processes; and Contribute for ensuring second line team performance and development; Assists manager of Technical Support second line; Leads Technical Support … evaluate technical requests (issues (incl. troubleshooting ones) or opportunities) to ensure accurate assessment and best resolution, for each situation, are provided. Distribute those requests to other departments if required. Process from those individual requests the ones that could be a potential platform issue and investigate together with the affected sites the current status. Lead and coordinate regular meetings with … Create and maintain corrective standard work packages (general task list) in solution database to allow quick planning and scheduling for trouble-shooter planners. Ensure working according to a standardised process, including the good use of standardised tools. Contractual input to Technical Support area: Provide feedback on running projects to product lines and on Employer Requirements for future projects. Gather More ❯