This role is responsible for investigating and resolving data issues, ensuring adherence to data standards, and supporting data governance through proactive analysis and problem-solving. The successful candidate will work hands-on with data interrogation tools, coordinate offshore resources, and mentor junior team members. Client Details A leading global financial institution with a strong presence in EMEA, committed to … delivering innovative solutions and maintaining the highest standards of data integrity and compliance. Description Support rootcauseanalysis of data issues and develop problem-solving solutions. Manage data issues, resolving individually or collaborating with others as needed. Perform data modeling, data standardization, and proactive data profiling to ensure compliance with standards. Conduct data mapping and ensure adherence … to data retention rules. Coordinate activities of offshore resources and mentor junior team members. Work hands-on with data interrogation and analysis tools to identify and resolve issues. Profile Strong experience in data analysis, data interrogation, and issue management . Skilled in data modeling , data profiling , and documentation. Excellent stakeholder management and communication abilities. Financial services experience preferred More ❯
and Citrix Desktop Technical/hardware support for laptops, tablets, smartphones, telephony, local servers, networks, cabling, printers and large office equipment including scanners, photocopiers, Video Conferencing facilities Problem resolution, rootcauseanalysis, and continuous improvements for long term solution IT Asset Management for starters and leavers User engagement to encourage best practice and effective use of all More ❯
and ensure timely resolution using ITSM tools. Follow SOPs for incident handling, escalation, and documentation. Technical Troubleshooting Diagnose and resolve call routing issues, integration problems, and performance bottlenecks. Perform rootcauseanalysis using CloudWatch logs. Collaboration Work closely with telephony managers, system architects, and IT teams to implement improvements. Upskill colleagues on AWS Connect capabilities. Reporting Provide More ❯
requirements, ensuring they translate into effective designs with clear acceptance criteria. User Acceptance Testing (UAT): Design, script, and execute UAT, including end-to-end parallel runs. Capture defects, perform root-causeanalysis, and coordinate fixes. Data Migration & Reconciliation: Support the migration of employee master data and pay elements, maintaining thorough audit trails. Compliance & Documentation: Ensure adherence to More ❯
Bracknell, Berkshire, England, United Kingdom Hybrid/Remote Options
Reed
and Test Managers to deliver high-quality testing. Provide day-to-day support for testing activities across functional, non-functional, and infrastructure areas. Contribute to defect triage, investigation, and rootcause analysis. Highly Desirable Skills & Experience Strong Oracle and database testing experience. Proficiency in SQL, PoS, UNIX commands, Oracle, and Windows environments. Understanding of Functional, Non-Functional, Infrastructure More ❯