1 to 25 of 30 Temporary Service Design Jobs in the UK

Service Design - ITIL - ServiceNow - government - 12 month contract - SC Clearance - Remote first with ad hoc onsite travel I have an immediate contract opportunity for an experienced Service Design Manager to join a busy Service Design & Transition team with our government client. The role will … candidates with active SC clearance will be preferred. What you'll focus on Designing and documenting new IT services that align with ITIL-based service management. Embedding service design principles and standards into projects from early stages through to transition. Ensuring every new or changed service ...

Service Designer | BPSS Eligible | Up to £470/day Inside IR35 | Worthing or Telford (Hybrid) Location: Worthing or Telford (2 days onsite per week) Rate: Up to £470 per day (Inside IR35) Contract Length: 6 months Clearance: BPSS eligible required We're looking for an experienced Service Designer … Working within a multidisciplinary team, you'll collaborate closely with user researchers, interaction designers, content designers, performance analysts, developers, policy specialists and stakeholders to design end-to-end services that deliver measurable outcomes for users and the organisation. What you'll be doing Leading service design activities ...

Senior Service Designer (SC Cleared) £450 per day (Outside IR35) | Hybrid Working | Active SC Clearance Required We're supporting a major public sector digital transformation programme and are looking for an experienced Senior Service Designer to join a multidisciplinary team delivering meaningful improvements to a high-volume citizen … complex end-to-end user journeys, helping to shape services that have a genuine impact on thousands of users. You'll work across interconnected service areas, collaborating with researchers, delivery teams and stakeholders to ensure a seamless and user-centred experience. The contract offers an initial term through ...

Cleared Senior Service Designer Corsham/Bristol/London (Hybrid) £60,000 + Benefits Active SC Clearance Required Permanent The Opportunity We're working with a growing consultancy delivering complex digital transformation programmes across the Defence sector who are looking to add an experienced SC Cleared Senior Service … shape and improve services used across critical government and defence environments. You'll join multidisciplinary teams of Researchers, Designers, Developers and Delivery Professionals, driving service design activity from discovery through to live whilst championing user-centred design principles throughout. What You'll Be Doing Leading Service ...

Cleared Service Designer | Defence Programme Hybrid Working - Corsham £515 per day | Inside IR35 6 Month Contract Active SC Clearance Required We are seeking an experienced Service Designer to join a major defence programme delivering critical digital services within a secure government environment. This is an exciting opportunity … Service Designer who thrives in complex delivery settings and can help shape end-to-end services that meet user needs while supporting organisational and operational objectives. Working as part of a multidisciplinary team, you'll collaborate closely with User Researchers, Product Managers, Business Analysts, Content Designers and Technical Architects ...

Service Design - ITIL - ServiceNow - government - 12 month contract - SC Clearance - Remote first with ad hoc onsite travel I have an immediate contract opportunity for an experienced Service Design Manager to join a busy Service Design & Transition team with our government client. The role will ...

Senior Service Designer | 12 Month Contract | Up to £629 per Day | Inside IR35 Senior Service Designer - GDS | Central Government | BPSS Eligible We're supporting a major Central Government programme seeking an experienced Senior Service Designer to join a high-profile digital transformation initiative. This is an excellent … opportunity to help design and deliver critical public services, working within multidisciplinary teams to create user-centred solutions that make a real difference. Role Details Position: Senior Service Designer Contract Length: 12 Months Rate: Up to £629 per day IR35 Status: Inside IR35 Location: Remote with occasional travel ...

experienced Lead UX Designer & AI Product Strategist to spearhead the modernization of complex enterprise financial and operational workflows. Operating at the intersection of enterprise service design, AI product strategy, and user experience architecture, you will lead the end-to-end transformation of high-volume financial cycles (contract execution … application, and exception resolution). In this senior advisory role, you will collaborate with cross-functional leadership-spanning Engineering, Data Science, and Operations-to design trustworthy, intelligent, and scalable workflows powered by autonomous AI agents. Key Responsibilities End-to-End Workflow Optimization: Analyze existing enterprise process lifecycles, identify operational ...

Inside IR35 Clearance: BPSS Required We're supporting a major public sector digital programme and are looking for an experienced Interaction Designer to help design intuitive, accessible and user-centred digital services. Working within a multidisciplinary agile team, you'll be responsible for designing effective user journeys, service … experiences that meet both user needs and organisational objectives. This role requires strong experience working within GDS environments , delivering services that meet Government Digital Service standards and assessment requirements. Essential Skills & Experience Proven experience as an Interaction Designer within digital transformation programmes Strong GDS experience , including designing services ...

Cleared Service Designer - Central Government Location: Remote (Candidates must be UK based) Rate: £569 Per Day (Inside IR35) Contract Length: 6 Months+ Security Clearance required - Active SC essential We're supporting a major Central Government organisation undertaking a large-scale digital transformation programme and are looking for an experienced … Cleared Service Designer to join a high-performing multidisciplinary team. This programme is transforming critical public services, offering the opportunity to work on complex, high-impact user journeys at national scale. You'll play a key role in shaping services that directly impact citizens while collaborating with experienced design ...

delivery of a unified digital access strategy, integrating modern CCaaS systems, AI-driven triage, and seamless Resident Single Sign-On across Hackney's entire service ecosystem. If you want to eliminate friction for residents, streamline back-office operations, and leave behind a modern, accessible digital council, this is your … channel shift strategies, single front-door models, and CRM/Portal integrations. Integrate High-Stakes Services: Seamlessly connect core digital access points with critical service lines, including Adults & Children's Social Care, Housing & Homelessness, and Domestic Abuse case management. Leverage Next-Gen Tech: Implement modern contact center technologies, including ...

Service Designer - SC Cleared Remote - with travel once a month to client side Contract: Contract Clearance: Active SC required We're looking for an experienced Service Designer to join a secure transformation programme, designing, and improving end-to-end digital services. Key experience: * Strong Service Design/UCD background * End-to-end service mapping, journey mapping, and service blueprints * Workshop facilitation and stakeholder engagement * Experience working in Agile multidisciplinary teams * Government/public sector experience desirable * GDS experience beneficial * Active SC Clearance essential ...

Service Designer - SC Cleared Remote - with travel once a month to client side Contract: Contract Clearance: Active SC required We're looking for an experienced Service Designer to join a secure transformation programme, designing, and improving end-to-end digital services. Key experience: Strong Service Design/UCD background End-to-end service mapping, journey mapping, and service blueprints Work click apply for full job details ...

digital services. Essential Skills & Experience Proven experience as a User Researcher within complex digital transformation programmes Strong understanding and application of GDS (Government Digital Service) standards and service assessments Experience planning, conducting and synthesising qualitative and quantitative user research Ability to communicate user needs effectively to multidisciplinary teams … senior stakeholders Experience creating actionable insights that directly influence service design and delivery BPSS clearance eligible (or currently held) Desirable Skills & Experience Previous experience within the NHS, Health, or wider Healthcare sector Experience working on high-volume citizen-facing services Familiarity with accessibility and inclusive design principles ...

root causes and drive sustainable resolutions within an ITIL-aligned framework. Working with engineers and architects, the Senior Cloud Infrastructure Engineer will contribute to design, implementation, migration and transition, share expertise and strengthen technical capability. DUTIES Your duties as the Senior Cloud Infrastructure Engineer include: Third-Line Technical Support … taking ownership of complex technical issues through to resolution Incident and Problem Resolution: Diagnose complex incidents, identify root causes and drive sustainable resolutions Cloud Service Design and Support: Design, implement and support cloud services for customers and users Solution Delivery: Contribute to design, implementation, migration ...

supportability risks while helping define a clear roadmap for remediation and modernisation. The Role You'll conduct a comprehensive architectural review of the service, assessing its current architecture, integrations, hosting arrangements, operational model, and security posture. Working closely with technical and business stakeholders, you'll identify risks, evaluate potential … approach. Key areas of focus include: Cloud infrastructure and hosting Security vulnerabilities and technical debt Identity & access management Secrets management Data protection and compliance Service resilience and operational supportability Architecture governance and service design engagement You'll evaluate options ranging from remediation of the existing solution through ...

role an Active SC clearance is required, preferrable you will hold NPPV3 clearance What you will do as a Technical/Software Architect • Design and maintain secure, scalable, and resilient software architectures aligned to customer needs and engineering lifecycle processes. • Define and evolve architectures that balance customer needs, enterprise … principles, and secure-by-design standards. • Contribute to product roadmaps, identifying opportunities for technology insertion and innovation. • Support business winning, including solution strategy, bids, and proposal development. What you'll bring: • Strong technical expertise in software architecture and engineering across multiple phases of the product lifecycle. • Experience designing ...

environment. This is an excellent opportunity for a mid-level User Researcher with a strong track record of planning and delivering research that influences service design and product decisions on complex, user-centred projects. What You'll Be Doing Planning and conducting user research across the service … Engaging with a diverse range of users and stakeholders to uncover insights and pain points Synthesising findings into clear, actionable recommendations Working closely with Service Designers, Interaction Designers, Content Designers and Product Managers Supporting evidence-based decision making across multidisciplinary teams Communicating research findings effectively to both technical ...

influence architectural strategy, and ensure solutions are secure, resilient and future-ready. Key Responsibilities: · Lead solution architecture across large-scale and multi-project programmes. · Design and evolve secure, integrated architectures spanning infrastructure, applications, data, networking and cloud. · Influence technical strategy, technology roadmaps and future technology insertion. · Lead technical reviews … architecture assessments, trade-off studies and risk evaluations. · Ensure solutions align with enterprise architecture principles and secure-by-design standards. · Represent the organisation at senior customer forums, technical boards and industry events. · Support business development, bids and proposal development through technical solution strategy. · Champion architectural best practice, design ...

Service Designer Location/Travel : Remote with ad hoc travel to UK client sites Clearance: BPSS only Duration: 6 month rolling Rate: Upto £460.00 PD - Inside IR35 via Umbrella We are looking for an experienced, UK based Service Designer to support the design and improvement of complex … digital services within a large-scale government environment. The role will focus on understanding end-to-end user journeys and service ecosystems, identifying pain points and opportunities, and working across multidisciplinary teams to design services that meet both user and organisational needs. Experience: Strong previous experience ...

multidisciplinary Agile team, you will help evolve an existing conversational support capability, including AI-enabled journeys that connect users with the appropriate government service teams when further assistance is required. Key Responsibilities Own and develop the product roadmap, aligning user needs, technical capabilities and wider programme objectives. Drive … delivery teams focus on the highest-value activities. Translate user research, analytics and stakeholder feedback into actionable product requirements and priorities. Work closely with Service Designers, User Researchers, Engineers, Data Scientists and Delivery Managers. Lead product discovery and improvement activities to identify opportunities to optimise the service. Make evidence ...

experienced Lead UX Designer & AI Product Strategist to spearhead the modernization of complex enterprise financial and operational workflows. Operating at the intersection of enterprise service design, AI product strategy, and user experience architecture, you will lead the end-to-end transformation of high-volume financial cycles (contract execution ...

play a key role in shaping content that helps users complete tasks confidently and efficiently, ensuring services meet both user needs and Government Digital Service (GDS) standards. Essential Skills & Experience Proven experience as a Content Designer on complex digital transformation programmes Strong GDS experience , including working to GDS service … Experience conducting content audits, content reviews and content strategy activities Strong stakeholder management and the ability to influence decision-making through evidence-based content design Experience working within agile, multidisciplinary teams BPSS clearance eligible (or currently held) Desirable Skills & Experience Previous experience within the NHS, Health, or wider Healthcare ...

seeking an experienced Senior User Researcher to join a multidisciplinary digital team delivering critical public services. This is an excellent opportunity to influence the design and delivery of user-centred services that have a meaningful impact on citizens across the UK. Role Details Position: Senior User Researcher Contract Length … Sector: Central Government Essential Experience Proven experience working as a Senior User Researcher within agile, multidisciplinary teams. Strong understanding of GDS standards , user-centred design principles and the Government Service Manual. Extensive experience planning, conducting and analysing qualitative and quantitative user research. Ability to select and apply appropriate ...

recruiting for an experienced SC Cleared Content Designer to join a major Central Government digital programme. This is an exciting opportunity to help design and deliver accessible, user-centred services that meet citizen needs while adhering to GDS standards and GOV.UK best practice. The Role Working within a multidisciplinary … agile team, you'll be responsible for creating, testing and iterating content across complex government services. You'll collaborate closely with User Researchers, Service Designers, Interaction Designers, Business Analysts and key stakeholders to ensure content is evidence-based, accessible and aligned to user needs. Essential Requirements Active SC Clearance ...