Service Design Job Trends

Service Design
UK

The table below provides summary statistics and salary benchmarking for jobs requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 18 December 2025, with comparisons to the same periods in the previous two years.

6 months to
18 Dec 2025
Same period 2024 Same period 2023
Rank 414 519 394
Rank change year-on-year +105 -125 -63
Permanent jobs citing Service Design 243 211 342
As % of all permanent jobs in the UK 0.42% 0.37% 0.70%
As % of the Processes & Methodologies category 0.50% 0.42% 0.75%
Number of salaries quoted 152 131 287
10th Percentile £46,582 £42,250 £39,161
25th Percentile £49,313 £48,750 £49,236
Median annual salary (50th Percentile) £60,000 £59,430 £60,000
Median % change year-on-year +0.96% -0.95% -
75th Percentile £70,813 £73,750 £72,500
90th Percentile £78,957 £87,375 £88,000
UK excluding London median annual salary £62,000 £55,000 £54,000
% change year-on-year +12.73% +1.85% -1.82%

All Process and Methodology Skills
UK

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 48,586 50,789 45,720
As % of all permanent jobs advertised in the UK 83.08% 89.40% 93.70%
Number of salaries quoted 28,463 25,691 35,102
10th Percentile £28,500 £35,000 £32,000
25th Percentile £36,250 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -2.60%
75th Percentile £75,000 £80,000 £80,000
90th Percentile £95,000 £100,000 £100,000
UK excluding London median annual salary £48,720 £55,000 £52,500
% change year-on-year -11.42% +4.76% -2.78%

Service Design
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing Service Design relative to all permanent IT jobs advertised.

Service Design job vacancy trend in the UK

Service Design
Salary Trend

Salary distribution trend for jobs in the UK citing Service Design.

Salary distribution trend for jobs in the UK citing Service Design

Service Design
Salary Histogram

Salary distribution for jobs citing Service Design over the 6 months to 18 December 2025.

Salary histogram for Service Design in the UK

Service Design
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 18 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +117 218 £60,000 +0.96% 97
UK excluding London +91 132 £62,000 +12.73% 91
Work from Home +87 95 £60,000 +8.11% 57
London +83 91 £52,500 -29.46% 34
North of England +23 45 £63,076 +20.14% 33
South East +59 33 £60,000 +3.90% 21
Midlands +15 29 £60,625 -3.00% 7
West Midlands +37 26 £62,163 -0.54% 6
Yorkshire -1 24 £63,076 +20.14% 8
North West +18 16 £63,076 +20.14% 19
Scotland +12 9 £48,500 -22.04% 12
South West +22 8 £68,525 +52.26% 11
North East +2 5 £63,076 +8.63% 6
Northern Ireland -2 4 - -
East of England - 4 £71,250 - 7
East Midlands -13 3 £45,135 -37.75% 1
Wales -2 1 - - 1

Service Design
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (2.47%) Confluence
2 3 (1.23%) SharePoint
3 2 (0.82%) CMS
4 1 (0.41%) Microsoft Exchange
4 1 (0.41%) SAS
Applications
1 22 (9.05%) Adobe XD
2 8 (3.29%) Microsoft Office
3 3 (1.23%) Microsoft Excel
4 2 (0.82%) MS Visio
5 1 (0.41%) InVision
5 1 (0.41%) Microsoft PowerPoint
5 1 (0.41%) Sketch
Business Applications
1 6 (2.47%) Dynamics CRM
2 2 (0.82%) Remedy ITSM
3 1 (0.41%) PeopleSoft HRMS
Cloud Services
1 43 (17.70%) SaaS
2 32 (13.17%) Figma
3 25 (10.29%) Miro
4 24 (9.88%) Azure
5 17 (7.00%) AWS
6 14 (5.76%) Microsoft 365
7 6 (2.47%) GCP
8 5 (2.06%) Power Platform
9 2 (0.82%) Azure Sentinel
9 2 (0.82%) Cloud Computing
9 2 (0.82%) Entra ID
9 2 (0.82%) Microsoft Copilot
10 1 (0.41%) Adobe Analytics
10 1 (0.41%) AWS Lambda
10 1 (0.41%) Azure Data Factory
10 1 (0.41%) Azure Key Vault
10 1 (0.41%) GitHub
10 1 (0.41%) Google Tag Manager
10 1 (0.41%) IaaS
10 1 (0.41%) Serverless
Communications & Networking
1 4 (1.65%) Firewall
2 2 (0.82%) Network Security
2 2 (0.82%) SD-WAN
2 2 (0.82%) VLAN
2 2 (0.82%) WAN
3 1 (0.41%) Broadband
3 1 (0.41%) Internet
Database & Business Intelligence
1 4 (1.65%) Power BI
2 3 (1.23%) NoSQL
3 2 (0.82%) Big Data
3 2 (0.82%) EDMS
3 2 (0.82%) PostgreSQL
3 2 (0.82%) SQL Server
4 1 (0.41%) Apache Hive
4 1 (0.41%) BigQuery
4 1 (0.41%) DynamoDB
4 1 (0.41%) Impala
4 1 (0.41%) Looker
4 1 (0.41%) MongoDB
4 1 (0.41%) Relational Database
4 1 (0.41%) Tableau
Development Applications
1 15 (6.17%) Axure RP
2 14 (5.76%) Balsamiq
3 11 (4.53%) JIRA
4 5 (2.06%) Git
5 1 (0.41%) GitLab
General
1 81 (33.33%) Social Skills
2 58 (23.87%) Public Sector
3 42 (17.28%) Finance
4 33 (13.58%) Inclusion and Diversity
5 30 (12.35%) Law
6 28 (11.52%) Police
7 22 (9.05%) Aviation
7 22 (9.05%) Fire and Rescue
8 18 (7.41%) Analytical Skills
9 14 (5.76%) Presentation Skills
10 12 (4.94%) Influencing Skills
11 11 (4.53%) Marketing
12 9 (3.70%) Retail
13 7 (2.88%) Digital Health
13 7 (2.88%) Documentation Skills
14 6 (2.47%) Financial Institution
14 6 (2.47%) Legal
15 5 (2.06%) Banking
15 5 (2.06%) Organisational Skills
16 3 (1.23%) Back Office
Job Titles
1 82 (33.74%) Designer
2 65 (26.75%) Service Designer
3 37 (15.23%) Senior
4 35 (14.40%) Service Manager
5 27 (11.11%) Lead
6 22 (9.05%) Operations Manager
6 22 (9.05%) Service Operations Manager
7 20 (8.23%) Architect
8 17 (7.00%) Analyst
9 15 (6.17%) User Researcher
10 14 (5.76%) Senior Designer
11 13 (5.35%) Senior Service Designer
12 12 (4.94%) Consultant
13 11 (4.53%) Lead Designer
13 11 (4.53%) Lead Service Designer
14 10 (4.12%) Service Analyst
15 9 (3.70%) Delivery Manager
15 9 (3.70%) Service Transition Analyst
15 9 (3.70%) Transition Analyst
16 8 (3.29%) Service Design Analyst
Libraries, Frameworks & Software Standards
1 11 (4.53%) HTML
2 8 (3.29%) CSS
3 3 (1.23%) AngularJS
3 3 (1.23%) Oracle Fusion
4 2 (0.82%) Node.js
4 2 (0.82%) OpenAPI
4 2 (0.82%) RESTful
4 2 (0.82%) Swagger
5 1 (0.41%) ARM Templates
5 1 (0.41%) Framer.js
5 1 (0.41%) JSON
5 1 (0.41%) Kafka
5 1 (0.41%) MACH
5 1 (0.41%) PySpark
5 1 (0.41%) React
5 1 (0.41%) REST
Miscellaneous
1 34 (13.99%) Product Ownership
2 22 (9.05%) Robotics
3 8 (3.29%) CMDB
4 7 (2.88%) Onboarding
5 5 (2.06%) Enterprise Software
6 4 (1.65%) Blog
6 4 (1.65%) Management Information System
6 4 (1.65%) NHS
7 3 (1.23%) Cloud Native
7 3 (1.23%) Data Protection Act
7 3 (1.23%) Security Posture
7 3 (1.23%) Self-Motivation
8 2 (0.82%) Algorithms
8 2 (0.82%) Driving Licence
8 2 (0.82%) Legacy Systems
8 2 (0.82%) Shadow IT
9 1 (0.41%) Data Structures
9 1 (0.41%) IoT
9 1 (0.41%) Podcast
9 1 (0.41%) Virtual Team
Operating Systems
1 4 (1.65%) Windows
1 4 (1.65%) Windows Server
2 1 (0.41%) Android
2 1 (0.41%) Apple iOS
2 1 (0.41%) VMS
Processes & Methodologies
1 121 (49.79%) Agile
2 75 (30.86%) User Experience
3 72 (29.63%) ITIL
4 69 (28.40%) User Research
5 60 (24.69%) Continuous Improvement
6 59 (24.28%) User-Centered Design (UCD)
7 58 (23.87%) Problem-Solving
8 57 (23.46%) Service Delivery
8 57 (23.46%) Service Management
9 51 (20.99%) Change Management
10 44 (18.11%) Stakeholder Engagement
11 43 (17.70%) Stakeholder Management
12 37 (15.23%) DevOps
13 36 (14.81%) AI
14 35 (14.40%) UX Design
15 33 (13.58%) Software Engineering
16 32 (13.17%) Analytics
16 32 (13.17%) ITSM
17 31 (12.76%) Roadmaps
18 28 (11.52%) Workshop Facilitation
Programming Languages
1 11 (4.53%) SQL
2 5 (2.06%) Python
3 4 (1.65%) JavaScript
3 4 (1.65%) TypeScript
4 3 (1.23%) Go
5 2 (0.82%) Java
6 1 (0.41%) Bicep
6 1 (0.41%) C#
6 1 (0.41%) PowerShell
6 1 (0.41%) R
Qualifications
1 65 (26.75%) Security Cleared
2 55 (22.63%) SC Cleared
3 50 (20.58%) Degree
4 13 (5.35%) BPSS Clearance
5 12 (4.94%) ITIL Certification
6 8 (3.29%) ITIL Foundation Certificate
7 5 (2.06%) DV Cleared
8 2 (0.82%) AWS Certification
8 2 (0.82%) TOGAF Certification
9 1 (0.41%) Azure Certification
9 1 (0.41%) Master's Degree
9 1 (0.41%) Microsoft Certification
9 1 (0.41%) PMI Certification
9 1 (0.41%) Six Sigma Green Belt
9 1 (0.41%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 63 (25.93%) Accessibility
2 33 (13.58%) QA
3 17 (7.00%) WCAG
4 7 (2.88%) Actionable Recommendations
5 6 (2.47%) COBIT
5 6 (2.47%) SLA
6 4 (1.65%) ISO/IEC 20000
6 4 (1.65%) ISO/IEC 27001
7 3 (1.23%) Data Quality
8 1 (0.41%) GDPR
8 1 (0.41%) Government Security Classifications
8 1 (0.41%) GRC
8 1 (0.41%) PMO
System Software
1 6 (2.47%) Virtual Desktop
2 3 (1.23%) VMware NSX
3 2 (0.82%) Active Directory
3 2 (0.82%) Docker
Systems Management
1 4 (1.65%) Kubernetes
2 3 (1.23%) Terraform
2 3 (1.23%) vRealize
3 1 (0.41%) Grafana
3 1 (0.41%) Microsoft Intune
3 1 (0.41%) SCCM
Vendors
1 23 (9.47%) Adobe
2 22 (9.05%) Microsoft
3 14 (5.76%) ServiceNow
4 9 (3.70%) BMC
5 7 (2.88%) Oracle
5 7 (2.88%) SAP
6 5 (2.06%) HubSpot
6 5 (2.06%) Salesforce
7 4 (1.65%) CrowdStrike
7 4 (1.65%) Fortinet
7 4 (1.65%) Palo Alto
7 4 (1.65%) Workday
8 3 (1.23%) VMware
9 2 (0.82%) Cisco
9 2 (0.82%) Remedy
9 2 (0.82%) SolarWinds
9 2 (0.82%) Zscaler
10 1 (0.41%) HP
10 1 (0.41%) Informatica
10 1 (0.41%) OneLogin