Service Design
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 417 408 292
Rank change year-on-year -9 -116 +185
Permanent jobs citing Service Design 576 796 2,233
As % of all permanent jobs advertised in the UK 0.58% 0.78% 1.42%
As % of the Processes & Methodologies category 0.68% 0.82% 1.48%
Number of salaries quoted 258 404 785
10th Percentile £41,250 £42,208 £38,973
25th Percentile £50,000 £46,214 £48,750
Median annual salary (50th Percentile) £58,800 £60,000 £60,000
Median % change year-on-year -2.00% - -
75th Percentile £72,500 £80,000 £72,500
90th Percentile £90,000 £108,837 £85,000
UK excluding London median annual salary £55,000 £58,513 £55,000
% change year-on-year -6.00% +6.39% +4.76%

All Process and Methodology Skills
UK

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,937 97,101 150,579
As % of all permanent jobs advertised in the UK 85.64% 95.61% 95.65%
Number of salaries quoted 59,853 57,006 82,680
10th Percentile £29,000 £34,000 £33,515
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,180 £60,000
Median % change year-on-year -10.10% +1.97% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,750
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Service Design
Job Vacancy Trend

Job postings citing Service Design as a proportion of all IT jobs advertised.

Job vacancy trend for Service Design in the UK

Service Design
Salary Trend

3-month moving average salary quoted in jobs citing Service Design.

Salary trend for Service Design in the UK

Service Design
Salary Histogram

Salary distribution for jobs citing Service Design over the 6 months to 8 May 2024.

Salary histogram for Service Design in the UK

Service Design
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -22 433 £55,000 -6.00% 70
England -24 429 £58,800 -1.20% 109
Work from Home -80 194 £57,965 +0.81% 43
London +55 120 £72,500 +16.00% 47
North of England +53 111 £57,965 +5.62% 24
Scotland 0 102 £54,395 -38.85% 9
South West -37 68 £55,000 +5.94% 7
North West +36 65 £62,888 +14.59% 14
South East -48 59 £50,000 -4.76% 8
Midlands -26 44 £57,500 -5.35% 14
Yorkshire +59 29 £57,965 -0.94% 5
West Midlands -10 29 £57,965 -4.59% 12
East of England +4 26 £42,500 -15.00% 7
North East +2 17 £57,965 +25.76% 7
East Midlands -20 15 £41,250 -34.00% 2
Wales -6 13 £47,000 -21.67% 4
Northern Ireland +30 10 £58,800 - 3

Service Design
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (3.30%) Microsoft Exchange
2 9 (1.56%) Confluence
3 8 (1.39%) CMS
4 6 (1.04%) SharePoint
5 1 (0.17%) Jetty
5 1 (0.17%) SAS
Applications
1 32 (5.56%) UserZoom
2 27 (4.69%) Microsoft Office
3 11 (1.91%) Microsoft Excel
4 10 (1.74%) Microsoft PowerPoint
4 10 (1.74%) Sketch
5 9 (1.56%) Spreadsheet
6 6 (1.04%) MS Visio
6 6 (1.04%) Trello
7 5 (0.87%) InVision
8 4 (0.69%) Adobe XD
8 4 (0.69%) Microsoft Project
9 3 (0.52%) Chatbot
10 2 (0.35%) Zeplin
Business Applications
1 4 (0.69%) ResourceLink
2 3 (0.52%) Dynamics NAV
2 3 (0.52%) Salesforce CRM
3 1 (0.17%) Data Workbench
3 1 (0.17%) Dynamics CRM
Cloud Services
1 79 (13.72%) Azure
1 79 (13.72%) Figma
2 64 (11.11%) SurveyMonkey
3 54 (9.38%) AWS
4 48 (8.33%) Microsoft 365
5 29 (5.03%) SaaS
6 20 (3.47%) Power Platform
7 18 (3.13%) Azure DevOps
8 13 (2.26%) Cloud Computing
9 12 (2.08%) PaaS
9 12 (2.08%) Serverless
10 11 (1.91%) IaaS
11 10 (1.74%) AWS Lambda
11 10 (1.74%) PowerApps
12 9 (1.56%) GitHub
13 8 (1.39%) GCP
14 7 (1.22%) Amazon EKS
14 7 (1.22%) AWS CloudFormation
14 7 (1.22%) dbt
14 7 (1.22%) GitHub Actions
Communications & Networking
1 27 (4.69%) WAN
2 20 (3.47%) MPLS
3 16 (2.78%) SD-WAN
4 14 (2.43%) LAN
5 12 (2.08%) VoIP
6 11 (1.91%) BGP
6 11 (1.91%) Firewall
6 11 (1.91%) Wi-Fi
7 9 (1.56%) Network Security
8 8 (1.39%) Unified Communications
8 8 (1.39%) VPN
8 8 (1.39%) WLAN
9 7 (1.22%) Cisco ISE
9 7 (1.22%) Cisco Nexus
9 7 (1.22%) DMZ
9 7 (1.22%) VLAN
10 6 (1.04%) SAN
11 5 (0.87%) Cisco Wireless
11 5 (0.87%) NAS
11 5 (0.87%) Wireless
Database & Business Intelligence
1 13 (2.26%) Big Data
2 12 (2.08%) Power BI
3 8 (1.39%) Relational Database
3 8 (1.39%) SQL Server
4 7 (1.22%) Tableau
5 6 (1.04%) MongoDB
5 6 (1.04%) Snowflake Schema
5 6 (1.04%) Star Schema
6 4 (0.69%) BusinessObjects
6 4 (0.69%) MySQL
6 4 (0.69%) NoSQL
7 2 (0.35%) Oracle Database
8 1 (0.17%) Azure SQL Database
8 1 (0.17%) Data Lake
8 1 (0.17%) Data Mining
8 1 (0.17%) Data Warehouse
8 1 (0.17%) DB2
8 1 (0.17%) OLTP
8 1 (0.17%) PostgreSQL
8 1 (0.17%) RDBMS
Development Applications
1 46 (7.99%) Jenkins
2 19 (3.30%) JIRA
3 11 (1.91%) Git
4 9 (1.56%) GitLab
5 7 (1.22%) CircleCI
5 7 (1.22%) git-flow
6 4 (0.69%) Visual Studio
7 1 (0.17%) Axure RP
7 1 (0.17%) Visual Studio Team System
General
1 198 (34.38%) Social Skills
2 147 (25.52%) Finance
3 113 (19.62%) Public Sector
4 106 (18.40%) Inclusion and Diversity
5 99 (17.19%) Law
6 97 (16.84%) Marketing
7 49 (8.51%) Legal
8 32 (5.56%) Social Science
9 30 (5.21%) Analytical Skills
10 29 (5.03%) Banking
11 27 (4.69%) Retail
12 21 (3.65%) Investment Banking
13 16 (2.78%) Presentation Skills
14 8 (1.39%) Financial Institution
14 8 (1.39%) Influencing Skills
15 6 (1.04%) Games
15 6 (1.04%) Police
15 6 (1.04%) Tech for Good
16 4 (0.69%) Fire and Rescue
16 4 (0.69%) French Language
Job Titles
1 110 (19.10%) Architect
2 97 (16.84%) Designer
3 89 (15.45%) Lead
4 78 (13.54%) Senior
5 48 (8.33%) Service Designer
6 46 (7.99%) User Experience Researcher
7 39 (6.77%) Service Architect
8 38 (6.60%) Analyst
9 35 (6.08%) Consultant
10 33 (5.73%) Service Manager
11 32 (5.56%) ITSM Architect
12 27 (4.69%) Interaction Designer
13 24 (4.17%) Senior Designer
13 24 (4.17%) Systems Architect
14 21 (3.65%) IT Manager
14 21 (3.65%) UX Designer
15 20 (3.47%) Senior Interaction Designer
16 19 (3.30%) Senior Consultant
17 18 (3.13%) Head of Design
17 18 (3.13%) Solutions Architect
Libraries, Frameworks & Software Standards
1 24 (4.17%) HTML
2 13 (2.26%) Middleware
3 12 (2.08%) CSS
3 12 (2.08%) Web Services
4 10 (1.74%) React
5 7 (1.22%) Elastic Stack
5 7 (1.22%) RESTful
6 6 (1.04%) EDI
6 6 (1.04%) IDoc
6 6 (1.04%) Node.js
7 5 (0.87%) .NET
7 5 (0.87%) JSON
7 5 (0.87%) XML
8 4 (0.69%) Spring
8 4 (0.69%) Spring Boot
8 4 (0.69%) XSLT
9 3 (0.52%) .NET Framework
9 3 (0.52%) ADO
9 3 (0.52%) Entity Framework
10 2 (0.35%) Oracle Fusion
Miscellaneous
1 61 (10.59%) Management Information System
2 35 (6.08%) Product Ownership
3 27 (4.69%) Data Structures
3 27 (4.69%) Market Risk
4 23 (3.99%) Onboarding
5 22 (3.82%) Data Centre
6 19 (3.30%) Algorithms
7 14 (2.43%) NHS
7 14 (2.43%) Virtual Team
8 10 (1.74%) IoT
9 8 (1.39%) Operational Technology
9 8 (1.39%) Public Cloud
9 8 (1.39%) Self-Motivation
10 7 (1.22%) Enterprise Software
11 5 (0.87%) Hedge funds
11 5 (0.87%) Low-Code
11 5 (0.87%) Video Conferencing
12 4 (0.69%) Enterprise Cloud
12 4 (0.69%) Fat Client
12 4 (0.69%) Thin Client
Operating Systems
1 46 (7.99%) Windows
2 31 (5.38%) Windows Server
3 12 (2.08%) Linux
4 9 (1.56%) Windows Server 2016
5 3 (0.52%) Windows 10
6 2 (0.35%) Windows 7
6 2 (0.35%) Windows 8
7 1 (0.17%) Unix
7 1 (0.17%) Windows Vista
7 1 (0.17%) zOS
Processes & Methodologies
1 210 (36.46%) Agile
2 194 (33.68%) User Experience
3 192 (33.33%) Actionable Insight
4 155 (26.91%) User Research
5 148 (25.69%) ITIL
6 134 (23.26%) Project Management
7 122 (21.18%) Roadmaps
8 119 (20.66%) Service Delivery
9 100 (17.36%) Product Management
10 96 (16.67%) Mentoring
11 95 (16.49%) Service Management
12 88 (15.28%) Interaction Design
12 88 (15.28%) UX Research
13 87 (15.10%) Problem-Solving
14 85 (14.76%) Prototyping
15 84 (14.58%) DevOps
16 82 (14.24%) Analytics
17 79 (13.72%) Psychology
17 79 (13.72%) User-Centered Design (UCD)
18 78 (13.54%) Stakeholder Management
Programming Languages
1 39 (6.77%) R
2 31 (5.38%) SQL
3 13 (2.26%) JavaScript
4 11 (1.91%) T-SQL
5 10 (1.74%) PowerShell
5 10 (1.74%) Python
6 7 (1.22%) Shell Script
7 5 (0.87%) C#
7 5 (0.87%) Java
8 4 (0.69%) C++
8 4 (0.69%) Scala
8 4 (0.69%) VB
9 3 (0.52%) TypeScript
10 2 (0.35%) Go
11 1 (0.17%) Data Analysis Expressions
11 1 (0.17%) PHP
Qualifications
1 191 (33.16%) Degree
2 153 (26.56%) Security Cleared
3 98 (17.01%) SC Cleared
4 59 (10.24%) Master's Degree
5 43 (7.47%) PhD
6 26 (4.51%) Microsoft Certification
7 17 (2.95%) Cisco Certification
8 13 (2.26%) BPSS Clearance
8 13 (2.26%) MCSE
9 10 (1.74%) CCNA
9 10 (1.74%) Computer Science Degree
10 9 (1.56%) MBA
11 7 (1.22%) CCNP
11 7 (1.22%) IIBA
12 6 (1.04%) TOGAF Certification
13 5 (0.87%) ITIL Foundation Certificate
14 4 (0.69%) AWS Certification
14 4 (0.69%) CCDP
14 4 (0.69%) PMI Certification
14 4 (0.69%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 73 (12.67%) Accessibility
2 33 (5.73%) Actionable Recommendations
3 30 (5.21%) WCAG
4 10 (1.74%) QA
5 8 (1.39%) Sarbanes-Oxley
6 6 (1.04%) SLA
7 5 (0.87%) NCSC
7 5 (0.87%) PMO
8 2 (0.35%) GDPR
8 2 (0.35%) ISO/IEC 20000
9 1 (0.17%) Data Quality
9 1 (0.17%) ISO/IEC 27001
System Software
1 41 (7.12%) Active Directory
2 17 (2.95%) Docker
3 13 (2.26%) Hyper-V
4 9 (1.56%) VMware Infrastructure
5 4 (0.69%) Virtual Desktop
6 3 (0.52%) vSphere
7 1 (0.17%) vCloud
Systems Management
1 19 (3.30%) Terraform
2 16 (2.78%) Microsoft Intune
3 15 (2.60%) Kubernetes
4 14 (2.43%) Ansible
5 3 (0.52%) HAProxy
5 3 (0.52%) Nessus
6 2 (0.35%) Istio
6 2 (0.35%) SCCM
7 1 (0.17%) Nagios
7 1 (0.17%) ZABBIX
Vendors
1 75 (13.02%) Microsoft
2 64 (11.11%) Qualtrics
3 17 (2.95%) Cisco
4 16 (2.78%) Meraki
4 16 (2.78%) VMware
5 10 (1.74%) Citrix
5 10 (1.74%) Salesforce
6 8 (1.39%) Google
7 7 (1.22%) Adobe
7 7 (1.22%) CheckPoint
7 7 (1.22%) McAfee
7 7 (1.22%) Palo Alto
7 7 (1.22%) SAP
7 7 (1.22%) SolarWinds
8 6 (1.04%) OpenText
8 6 (1.04%) Oracle
9 5 (0.87%) Automation Anywhere
9 5 (0.87%) iManage
9 5 (0.87%) NetApp
10 4 (0.69%) Computacenter