2 of 2 Temporary Service Desk Administrator Jobs in the UK

Service Desk Administrator, 2-4 weeks+ Mon to Fri, 37.5 hrs p/w Llanelli, office-based Your new company An award-winning audio and visual company. Your new role About the Role We're looking for a dynamic and highly organised Service Desk Administrator to take ownership of our Service Team operations. … In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions, ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the growth of the department.If you're passionate about customer experience, operations, and delivering results … this role offers a rewarding career path in a thriving technical environment. Key Responsibilities Customer Service Champion: Act as the primary point of contact for clients, managing queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support, ensuring tasks are More ❯

We are looking for a dedicated IT Service Desk Administrator to join a dynamic IT team on a 12-month temporary contract. The successful candidate will provide first- and second-line support within a fast-paced environment, with a focus on ManageEngine IT service management tools. Key Responsibilities: Provide first- and second-line IT support via … email, phone, and ticketing systems. Use ManageEngine to log, track, and resolve IT incidents and service requests. Monitor tickets, escalate issues where required, and ensure timely resolution. Maintain IT documentation, inventory, and asset records. Assist with routine administrative tasks, software updates, and system maintenance. Participate in IT projects and change management activities as needed. Requirements: Previous experience in a … Service Desk or IT support role. Familiarity with ManageEngine or similar IT service management (ITSM) tools. Understanding of ITIL principles and IT support best practices. Strong troubleshooting and problem-solving skills. Excellent communication and organizational abilities. Desirable: Experience working in a corporate or multi-site IT environment. Working knowledge of networks, hardware, and software support. What’s More ❯