CRM Project Analyst
- Hiring Organisation
- South Africa Tempest Resourcing
- Location
- London, United Kingdom
- Employment Type
- Temporary
- Salary
- GBP Annual
months) Reports to: Technology Manager About the Organisation The Charity for Civil Servants is undertaking a business-critical CRM rebuild project to strengthen supporter engagement, income generation, and service delivery. We are seeking an experienced CRM Project Analyst to support the redevelopment of our CRM platform using Microsoft Dynamics … improve data quality and governance, and support the delivery of a tailored CRM data model aligned to charity-sector best practice. Key Responsibilities Requirements & Stakeholder Engagement Lead workshops and interviews to gather functional and non-functional requirements Translate requirements into user stories, process maps, and acceptance criteria ...