equipment on SAP. Process purchase orders for demonstration equipment hires and handle them through to invoicing. Communicate with customers and sales personnel via phone, SMS, and email. Respond to queries relating to the availability and location of demonstration equipment for business managers. Participate in audit counts and reconciliations. Prepare and more »
Sunderland, Tyne and Wear, North East, United Kingdom
Pertemps Newcastle & Gateshead
as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social media Take ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situation Input … quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashion Liaise with internal departments and external companies to ensure a seamless and consistent service for customers If this role sounds of interest more »