IT Identity Access Management Analyst (IAM)
Thurrock/Colchester, United Kingdom
Essex Partnership University NHS Foundation Trust
as appropriate To achieve maximum personal KPIs To assist the team in achieving the targets set for the department (SLAs) Customer facing; empathise with users, good interpersonal skills, display active listening skills, polite telephone manner, courteous Business awareness; display a working understanding of the trust and an appreciation of the business applications Logistical; articulate and methodical, analytical, numerate … large, multinational company SKILLS AND QUALITIES: Highly computer literate with knowledge of MS Office applications, Sharepoint, clinical systems, PC environment Customer facing; empathise with users, good interpersonal skills, display active listening skills, polite telephone manner, courteous Business awareness; display a working understanding of the trust and an appreciation of the business applications Logistical; articulate and methodical, analytical, numerate … planning, managing and motivating staff through periods of change. TECHNICAL SKILLS: Ability to use internal systems in relation to the role Knowledge of Automatic Call Distributor ACD telephone system Active Directory management/administration/maintenance Richmond IT Service Management System knowledge/experience ITIL awareness Person Specification Customer Service Essential Must Demonstrate good customer service skills Service Desk More ❯
Employment Type: Fixed-Term
Salary: £27485.00 - £30162.00 a year
Posted: