1 to 25 of 47 Temporary Customer Service Jobs in the UK excluding London

We are looking for a self-motivated Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately. Our clients provides technical services to end users and schools across the UK and are looking for an enthusiastic self-driven confident customer service advisor to work alongside a … busy team helping to provide exceptional service to clients via email and phone with enquiries and updates. Details: Role: Customer Service Advisor Pay Rate: £12.21 ph Location: Swindon (on bus route) Hours: 9am - 5pm. Monday - Friday Responsibilities: Booking/updating service requests onto our call management system. Contacting customers i.e. end users, Schools, Universities and couriers. … Arrange the collection and returns of equipment/devices. Managing customer enquiries and expectations. Liaising with couriers & other 3rd parties. Communicating statuses back and forth with internal service support team who manage the customer accounts. Requirements: Previous experience in customer service facing role (1 year) Strong communication skills, both verbal and written. Ability to analyze More ❯

Customer Service Representative - IT Services Corsham 12 month fixed term contract - £29,000 An exciting opportunity has arisen for a technology focussed Customer Service Representative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll … be part of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal … and external stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly More ❯

IT Customer Service Analyst - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering contacts from internal colleagues and remotely performing fixes and tasks … develop your skills through additional responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the UK via telephone, live chat … or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing More ❯

to join our clients growing team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate must have a minimum of … year's customer service experience, be IT literate and have experience of using customer service software. A good working knowledge of Microsoft Office is also required. Details: Shift pattern: the helpdesk is open 24/7 - days/nights/weekends shift available, desirable for you to be able to do cover all shifts. Payrate: £12.21 … per hour Length of assignment : Temp on going. Responsibilities: Provide excellent customer service to customers Effectively communicate with customers to quickly resolve customer issues. Manage multiple tasks simultaneously. Remain calm under pressure. Maintain a customer-focused approach. Utilize customer service software. Possess a working knowledge of Microsoft Office. Troubleshoot and solve customer problems. More ❯

Job summary We are currently looking for an enthusiastic individual to join the Trust's Service Desk team to cover a secondment for 6 months to be based at Diana Princess of Wales Hospital in Grimsby. We need someone who can help us in helping others and is interested in working in a Service Desk/Call Centre … role within the NHS, this role also has a considerable amount of administrative function within it. You must have excellent customer service skills and be able to integrate well within the department having excellent communication and interpersonal skills. A good standard of GCSE education (or equivalent) of at least five passes at level 'C' or above which must … include English and Maths. You must also be IT literate with a good working knowledge of MS Office applications and ideally be able to demonstrate experience of customer service. Main duties of the job To provide support in facilitating the function of the Trust Service Desk; to log incidents, requests for solutions and service requests for identified More ❯

Job summary Midlands and Lancashire CSU provides a highly regarded IT Service Desk. Within our teams in Cheshire, Midlands and Lancashire, our experienced Service Desk staff answer thousands of requests for help every day. Our Service Desk is used by NHS organisations (ICB's, Acute and Community Trusts), GP practices, and many non-NHS clients in Local … Authorities and pharmacies. We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore strong communication skills are essential. This hybrid role requires a mix of mandatory onsite working and … us to deliver support to the NHS and improve people's care. Main duties of the job We are looking for team players with a confident telephone manner, excellent customer service skills, and the ability to deliver a high quality customer-focused professional service. The post holder will be required to meet objectives within a timely manner More ❯

you want to be part of a dynamic team implementing innovative technologies that drive transformation in healthcare? North Cumbria Integrated Care NHS Foundation Trust is seeking a motivated IT Service Desk Assistant to join our team based in Carlisle . This role not only involves supporting our busy IT Service Desk but also assisting colleagues and staff with … the deployment of a new software system. Our IT Service Desk operates Monday to Friday from 08:00 to 18:00, with a rota system in place to ensure full coverage during these hours. Please note: occasional work outside of these core hours may be required to support the deployment of our new EPR software, depending on service … basic 1st line remote technical support. Triage guidelines will be followed to ensure the necessary information is captured to facilitate the resolution or escalation of all reported incidents and service requests. You will be required to resolve the maximum number of incidents at first contact within agreed timescales. As well as providing advice and 1st line technical support, the More ❯

Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals. We require DV cleared Service Desk Analyst’s to cover an existing workload within Counter Terrorism Policing , based in Birmingham Business Park (Office based). This is an interim position for an initial 12 months with the potential to be extended … dependent on workload. Job Purpose: Provide first-line IT support to the CTP network of services across the UK. Work as part of the Customer Service Centre (CSC) on a 24/7 shift rota. Assign priorities based on impact and urgency and determine if a first-line fix is achievable before escalating. Provide exceptional customer service … communicate with colleagues to identify errors and establish lessons learned. Take ownership of daily checks and tasks, ensuring they are completed to a high standard. Provide factual and timely service announcements as appropriate. Work 12-hour shifts, covering a 24/7/365 rota, with flexibility to cover shifts as needed. Shift Patterns: Shifts are typically in six More ❯

Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals. We require DV cleared Service Desk Analyst’s to cover an existing workload within Counter Terrorism Policing , based in Birmingham Business Park (Office based). This is an interim position for an initial 12 months with the potential to be extended … dependent on workload. Job Purpose: Provide first-line IT support to the CTP network of services across the UK. Work as part of the Customer Service Centre (CSC) on a 24/7 shift rota. Assign priorities based on impact and urgency and determine if a first-line fix is achievable before escalating. Provide exceptional customer service … communicate with colleagues to identify errors and establish lessons learned. Take ownership of daily checks and tasks, ensuring they are completed to a high standard. Provide factual and timely service announcements as appropriate. Work 12-hour shifts, covering a 24/7/365 rota, with flexibility to cover shifts as needed. Shift Patterns: Shifts are typically in six More ❯

Service Desk Analyst Corsham 12 month fixed term contract - £29,000 An exciting opportunity has arisen for a Service Desk Analyst to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part of a supportive, dynamic … team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal and external stakeholders regarding incident updates … planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL More ❯

Job Title: 2nd Line Service Desk Analyst! Location: North Northants (with travel between offices in Corby, Kettering, Thrapston, and Wellingborough) Hourly Pay: £15.17 Length of Assignment: 3 months Monday to Friday 37.50 Working hours: 8:30- 17:00 This is an office-based role About the Role Are you an experienced IT Support professional looking for a rewarding role … within local government? Opus People Solutions on behalf of North Northants Council is seeking a dedicated 2nd Line Service Desk Analyst to join IT Service Desk team. You will be instrumental in supporting our transformation journey as we unify our systems and improve service delivery across all council offices. The successful candidate will provide high-quality second … line technical support, help resolve complex incidents, and contribute to the deployment of new IT platforms and services - all while ensuring excellent customer service. Key Responsibilities Take ownership of support requests and incidents, troubleshooting and resolving issues related to hardware, software, and operating systems (Windows 10/11, M365, etc.). Support first-line colleagues by providing escalation support More ❯

Facilities/Customer Service Officer needed in Southampton starting asap. This role pays £13 per hour. This role is ongoing temping. The hours are Mon-Fri 08:30- 17:00. WHAT WILL YOU BE DOING? Open/Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and … evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building … checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Be flexible and willing to work out of normal hours to deal with any ad hoc More ❯

your benefits will be: Weekly pay No weekend work Free parking Day to Day Duties Working as an Administrator Assistant for our client your duties will be: Manage all customer orders for dispatch to the required service level Ensure all customer receipts are administrated on the system within the timelines set with customer Ensure all damages …/stock adjustments are recorded and reported to the customer Manage all customer collections to the required service levels Monitor all processes are being followed for ensuring accuracy for the customer Follow all site rules and H&S requirements Manage customer archiving to deliver a best in class overview of auditing Essential Skills As an … it is essential that you have: Team leadership experience Operational knowledge and experience Excellent communication skills, both verbal and written SAP/ORACLE/DLX experience WMS experience Strong customer service background Microsoft experience packages - EXCEL and WORD Desirable Skills Previous administration skills or related field Able to work in a team Flexibility of working hours Training All More ❯

Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals. We require Customer Service Advisors to cover an existing workload within ACRO , based near Fareham. This is an interim position for an initial 3-6 months with the potential to be extended, dependent on workload. Job Purpose: To be the … take appropriate action to resolve the query at first point of contact whenever possible, being accountable for maintaining a high standard and managing the caller's expectations regarding the service that can be provided by ACRO. To determine if a query cannot be resolved by the Customer Services team and task it to the appropriate department or organisation … with a comprehensive rationale. Initiate contact and engage with the public concerning ACRO service provision and application queries. Where applicable, process all payment options with the applicant or process service payments by debit or credit cards. To interrogate a broad range of IT systems accurately, in order to gather relevant supporting data to provide the best resolution to More ❯

members, donors, and prospects. You’ll lead on the management of supporter operations budgets, financial forecasting for 2026, and compliance, while also overseeing a small team and third-party service providers. This is a hands-on, data-driven role ideal for someone with strong CRM, financial, and customer service experience. Key Responsibilities Lead continuous improvement across supporter … operations and customer service delivery Manage budgets, reforecasting, and financial reconciliation in collaboration with the finance team Oversee escalated member complaints and ensure compliance with policies and procedures Line manage the Supporter Experience Coordinator and support a team of two Maintain and improve CRM data quality (Salesforce transition in progress) Manage third-party suppliers for fulfilment, contact centre More ❯

Monday - Friday between the hours of 0800 - 1700 (36 hours per week)Duration: 6 months initially with possible extensionRate of Pay: £13.48 per hourStart date: ASAPAre you an organised, customer-focused individual with experience in facilities helpdesk support? Our busy public sector client is seeking a Facilities Helpdesk Advisor to join their dynamic team and play a vital role … issues Logging and tracking jobs using a CAFM or helpdesk system Liaising with contractors and internal teams to schedule works and updates Escalating urgent issues and ensuring compliance with service-level agreements (SLAs) Providing excellent customer service to ensure stakeholder satisfaction Maintaining accurate records and reports on job status and performance metrics Key Skills: Previous experience in … a facilities/helpdesk/customer service role (public sector experience a plus) Strong organisational and multitasking skills Confident communicator with a professional phone manner Able to work under pressure and manage high call volumes Experience using CAFM systems or helpdesk software (e.g., Concept, Planon, QFM) is desirable If you are interested in this role, please apply online More ❯

Job Advertisement: Service Desk Analyst - Days Location: Peterborough (Fully on site) Contract Type: Temporary (Ongoing) Hourly Rate: £12.84 Working Pattern: Full Time (7 AM - 7 PM, 5 days out of 7, roughly one weekend a month) Are you ready to take your career to the next level in the vibrant world of Information Technology & Telecommunications? Our client is on … the lookout for a dedicated and enthusiastic Service Desk Analyst to join their growing team! If you're passionate about customer service and thrive in a fast-paced environment, this is the opportunity for you! Why Join Us? Be Part of Something Big : As our client expands, you'll play a crucial role in delivering exceptional service that reflects the company's values. Supportive Culture : Work with hard-working and customer-focused individuals who are committed to excellence. Perks Galore : Enjoy wellbeing support, employee discounts, and a friendly, professional atmosphere that values your contributions. Key Responsibilities: Create Positive Experiences : Present a professional image of the company, ensuring customers enjoy a seamless journey. Clear Communication : Be More ❯

Job Advertisement: Service Desk Analyst - Nights Location: Peterborough- Fully on site Contract Type: Temporary (Ongoing) Hourly Rate: £13.85 Working Pattern: Full Time (7 PM - 7 AM, 5 days out of 7, roughly one weekend a month) Are you ready to take your career to the next level in the vibrant world of Information Technology & Telecommunications? Our client is on … the lookout for a dedicated and enthusiastic Service Desk Analyst to join their growing team! If you're passionate about customer service and thrive in a fast-paced environment, this is the opportunity for you! Why Join Us? Be Part of Something Big : As our client expands, you'll play a crucial role in delivering exceptional service that reflects the company's values. Supportive Culture : Work with hard-working and customer-focused individuals who are committed to excellence. Perks Galore : Enjoy wellbeing support, employee discounts, and a friendly, professional atmosphere that values your contributions. Key Responsibilities: Create Positive Experiences : Present a professional image of the company, ensuring customers enjoy a seamless journey. Clear Communication : Be More ❯

Job summary An opportunity has arisen for an IT Service Desk Analyst to join the Trust's busy IT Service Desk. The successful candidate will become a key member of our team, and play a crucial role in ensuring smooth operations and excellent user support. Prior experience of working on a Service Desk in an NHS environment … Microsoft Office (particularly Outlook), PC Hardware, Active Directory, and IT Ticketing Systems. The successful candidate will be expected to carry out the following duties; Taking receipt of IT Service Desk support requests (primarily telephone but also email, written and in person) and logging them within the Trust's Service Desk tool. Take ownership of and responsibility for the … requests and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) in operation. Investigates faults, user problems and other requests for support and/or information and takes the most appropriate actions in order to reach a satisfactory resolution. A) Technical Administration: 1) To ensure that all required system administration activities are carried out in a More ❯

SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software, and network-related issues Documenting all incidents, service requests, and … teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness Participating in training sessions to stay updated on new technologies and processes Maintaining a positive and professional demeanour when interacting with users, ensuring excellent customer service at all times SERVICE DESK COORDINATOR ESSENTIALS: Minimum 12 months in an administrative role Minimum 12 months in an IT role If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will More ❯

which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

part of the IT team comprising of remote and field based staff, ensuring the Primary Care IT Estate supports the delivery of effective patient care across North Cumbria. Our customer base is large and diverse in its requirements. As well as drawing on your technical skills, excellent customer service is really important. We're looking for individuals … with a passion for service improvement and the motivation to succeed. Apply now! Main duties of the job The focus of this role is providing remote technical support to a modern Windows 11/Office 365 desktop estate. As well as the core clinical information system there is a wide range of third party clinical and business applications in … team the role will be predominantly desk based. Whilst the area of focus will be primary care there will be a requirement to assist other NHS users to meet service needs. There will occasionally be a requirement to provide on-site technical support to meet service need. In relation to all aspects of the role there will be More ❯

sure that they are handled in a timely and professional manner. Use expertise to resolve problems and enhance processes Contribute to new and developing working practices To deliver exceptional service To undertake any other duties commensurate with the scope of your role and within your skill set as requested. Main duties of the job The successful candidate will be … sure that they are handled in a timely and professional manner. Use expertise to resolve problems and enhance processes Contribute to new and developing working practices To deliver exceptional service To undertake any other duties commensurate with the scope of your role and within your skill set as requested. About us At NCIC, we have an ambition to deliver … weeks of the closing date. For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands and final warnings will no More ❯

Are you fluent in Korean and looking for a contract role in customer fulfilment? This opportunity in Chertsey is perfect for someone with excellent organisational skills and a passion for providing exceptional support. Client Details This role is with a large organisation in the technology & telecoms industry, known for its innovative products and commitment to customer satisfaction. The … company operates globally and offers a professional and fast-paced working environment. Description Manage customer orders and ensure accurate processing within specified timelines. Communicate effectively with Korean-speaking clients to address queries and resolve issues. Coordinate with internal departments to ensure timely delivery of products or services. Monitor inventory levels and update clients on stock availability. Prepare and maintain … detailed reports on customer fulfilment activities. Support the team with administrative tasks as needed. Ensure compliance with company policies and procedures in all tasks. Proactively identify opportunities to improve customer satisfaction and streamline processes. Profile A successful Korean Speaking Customer Fulfilment professional should have: Fluency in both Korean and English, with excellent written and verbal communication skills. More ❯

strong commitment to employee development. Our client offers a dynamic and supportive environment where IT plays a critical role in enabling operational excellence. Job Purpose To deliver high-quality, customer-focused IT support to UK users, ensuring timely resolution of incidents and service requests, effective asset management, and support for IT infrastructure and telephony systems. This role is … team leaders. Troubleshoot and resolve IT incidents assigned to the UK on-site support queues, escalating where necessary. Assist with incident resolution for other Spirit locations as required. Fulfil service and IT requests (e.g., Moves, Adds, Changes) within agreed SLAs. Technical Support Provide expert technical advice and support to a large user base of UK-based computing users. Support … server and network-related service requests under the direction of the line manager. Perform telephony support tasks (fixed and mobile) as directed by the Telephony focal point. Asset & Inventory Management Manage the receipt, deployment, and disposal of computing and telephony assets in line with company policy. Conduct regular asset audits and maintain accurate records of hardware and software inventory. More ❯