Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Blue Arrow - Newcastle
Are you looking for a new role where you can combine your IT technical skills with your high level of customer care? We have an exciting opportunity for a Service Desk Analyst to join an established higher education IT support specialist that provides 24/7/… seamless customer focused service; across voice, chat and email. This role offers the perfect work/life balance with a hybrid working model. On campus training required (Newcastle city centre) then every Tuesday and Wednesday on campus, with the remaining shifts working from home (equipment is provided). … Mid July Shift Pattern: Monday - Friday, 8am/9am start Pay rate: £12.26 + holiday pay. Key Skills/Experience: * Excellent telephone manner and customerservice skills * Clear communication skills * Knowledgeable in IT (ideally with background in helpdesk/support) * Previous customerservice roles (inbound/ more »
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Bond Williams Limited
and registration processes Support in coordinating class scheduling and room assignments Contribute to the development and maintenance of academic policies and procedures Provide exceptional customerservice to students, faculty, and staff Assist with ad hoc tasks and related activities What we're looking for: Strong organisational and administrative more »
Rugby, Warwickshire, West Midlands, United Kingdom
Staffline Driving
and allocating duties. Full training will be provided. Our Perfect Worker Computer literate - Have excel experience - Good organisational skills - Good attention to detail - Excellent customerservice - Interviews will be held immediately Key Information and Benefits Earn from £12.25 per hour - Full training provided - Competitive rates of pay - The more »
Newtownabbey, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Virtual Hub
Position: Inbound CustomerService Advisor Location: Hillview House, Newtownabbey, BT36 7LQ (ONSITE, THIS IS NOT A REMOTE ROLE) Salary: £15 per hour Hours: Full Time, 37.5 hours per week, Monday to Friday Shifts: Must be available between 8am-5pm Type: Temporary until Approx October 2024. We are currently … recruiting for Inbound CustomerService Advisors to work on an IT Service Desk in the Newtownabbey area. As a key representative of Capita, you will have the ability to always remain professional, remaining focused on the task in hand and working to a high standard. We are … tasks. You'll be part of a large team, all working together as one in an exciting, fast paced atmosphere. You will be providing customer support via a service desk providing ticket logging services, technical support and ticket resolution to a range of external customers within the education more »
into the used car market. The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customerservice, with an independent customer satisfaction rating of 9.6 out of 10. How we work We work in a hybrid way. That … one should be left behind We find solutions We believe we must take the lead We drive change We believe everything starts with the customer We care What we can offer you Pay : competitive salary, with a yearly discretionary bonus, based on your performance Holiday : 28 days, and you more »
CustomerService Advisor - Non Vocal via Email and Social Media Based in Burnley Offering £11.44 per hour - paid weekly, every Friday! We are currently recruiting for one of the leading online retailers for their existing customerservice team. This company is hugely established in the industry … and is growing constantly, so we are looking for someone who is driven with long term aspirations within customerservice/office work. You will be provided with full training for this role and supported throughout the process so if you haven't done this type of role … to then go permanent so we're looking for candidates who are wanting a long term position. What will you be doing? Responding to customer queries across various IT and Social Media platforms, queries will be in connection to; refunds, exchanges, sizing, deliveries, product/stock enquiries etc. Providing more »
Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Red Personnel
Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customerservice by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »
complex administration environment. Some experience working with Audit Trails. Great interpersonal skills and ability to work with a variety of people. Excellent communication and customerservice skills (oral and written). Ability and willingness to work effectively within a team as well as on independent projects. Experience prioritising … Microsoft Office suite and experience using bespoke IT systems. Desirable Criteria: Experience of project management. Experience working within a regulated environment. Experience working within customer support OR performing stakeholder management. Experience using statistical software. Please submit your CV and a covering letter (optional)to start the application process. Once more »
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Maryport, Cumbria, North West, United Kingdom Hybrid / WFH Options
Home Group Limited
at Home Group. Youll provide excellent administrative support to our Repairs and Maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service. Typical day as our Administrator Ensuring our systems contain accurate, real-time information including maintenance works required on our customers homes Responding to … customer, colleague, and supplier enquiries through our email inboxes, as well as answering telephone queries Using our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated Ensuring our trade operatives know each day what they need to do, where they need to more »
Employment Type: Temporary, Permanent, Work From Home
new requirements. You will be support the efficient scoping, creation and training for clinical and non-clinical applications, focusing on the delivery to internal service level agreements. You will work with the Lead Digital Trainer on improvement projects, supporting as SME where appropriate. Travel to the hospital site will … sense of belonging working for Kettering and Northampton General Hospitals. Job description Job responsibilities Main Duties Using your knowledge to provide efficient, integrated and customer-focused training to all staff, delivering excellent customerservice, supporting team to ensure that services provided across the group are and continue … provide cover as and when required. Proactive approach to addressing identified training issues and retraining where necessary. Performance Adhere to performance standards for your service area, including KPIs, monitor achievement against these, review working practices and devise improved ways of working where necessary to enhance the efficiency and effectiveness more »
The post holders will also undertake the booking and scheduling of patient appointments and associated administrative duties. All activities within the Booking and Scheduling Service must comply with the Trust's Elective and Cancer Access Policies and ensure patients are offered an appropriate choice of appointments. Hours of work … entry/input Qualifications Essential Education to GCSE level or equivalent including Mathematics and English. Computer skill qualification such as ECDL, CLAIT or equivalent. CustomerService or Administration such as an NVQ Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act … Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to more »
Support Manager will also deputise for the Administration Services Manager. The post holder will be a team player and will actively contribute to continuous service improvement activities, including the maintenance and improvement of quality to ensure that services are delivered with a key results area. Key result areas 1. … implement changes which improve efficiency. Negotiate with key stakeholders to agree required levels of reporting, communication and capture the outcome in regards to the service level agreements, using persuasive skills to ensure the service/services achieve the best outcome for their service users. Manage the requirements … Degree level or specialist experience in a technical field or equivalent qualification; Proven track record of delivering technical infrastructure projects across a number of service areas; Evidence of continuing professional development; Information security qualification (e.g. CISMP, CISSP, CompTIA Security+). Desirable IT certification from a recognised accredited body (e.g. more »
research experience in a large law firm or corporate library and be knowledgeable about business and legal research resources. You should possess a strong customerservice orientation, the ability to work independently as well as part of a firm-wide research team and must have excellent written and more »
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Brook Street UK
detail as you will be updating the data base and monitoring information and checking where updates are needed and sending out relevant reminders. Great customerservice skills as you will be taking calls from the public and helping with their enquires or putting them through to the correct more »
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Job summary We are looking for a new team member for a 12 month fixed term contract who shares our passion for customerservice, and attention to detail. We currently have one post vacancy based at our Weston site. If you feel that have the skills to be … part of our service, please apply today or feel free to contact us for an informal conversation. There has never been a more exciting time to join our CQC rated 'Good' organisation and be part of our expanding vibrant and dynamic recruitment team. We are at the heart of … working in the NHS Experience of working in a process oriented environment dependant on accuracy and attention to detail Skills and Abilities Essential Excellent customerservice skills for both internal and external users Strong written and verbal communication skills, frequently communicating with colleagues Able to work independently on more »
Responsible for the production of the specification and design/modification of information systems, including overseeing development work. Undertake impact analyses to feed into service changes required after project delivery. Responsible for regular creation, ownership and management of all core project documentation including project plans, risk, issue logs, meeting … to meet the project targets. Co-ordinate and manage internal and external parties to ensure their effective involvement in change management, delivery and ongoing service, according to policy of the customer organisations. Ensure that quality standards are maintained throughout, such that each project deliverable is fit for purpose … Essential Proven successful structured project management skills/experience including experience in managing change and leadership of project teams. Significant relevant experience in health service or other major large scale customerservice oriented organisation. Desirable Health information experience Experience of Service Change Management/business Transformation more »
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
digitize our patient record and provide Clinical staff with fast, simple and controlled access to patient data for clinical use in patient care and service optimization. We are now looking for a Data Correction/Quality Officer to join the team to help us deliver on our ambitions as … enthusiastic and motivated person who is willing to play an integral role in the implementation of data quality and provide a comprehensive Clinical Support Service for the Trust. Above all, you will also need to be extremely well organised, energetic and enthusiastic. If this is you, and you like … excellent interpersonal skills, self-motivated with a genuine passion for improving data. Excellent communication skills and close attention to detail are required for this customer facing role, you will need to be able to adapt to a very challenging workload and the need to prioritise and "think outside the more »
We are seeking a dedicated and enthusiastic CustomerService Representative to join our client on a part-time basis to cover a maternity leave. This role is offered on a fixed-term contract for 6 months, with the possibility of extension thereafter. The successful candidate will be responsible … for providing outstanding customer support during our evening shifts on Mondays, Tuesdays, and Fridays from 19:00 to 23:00. You will respond to customer inquiries via phone, email, and chat, resolve issues and complaints with efficiency and empathy, and provide product information and support. Additionally, you will … maintain accurate records of customer interactions and transactions while collaborating with team members to ensure a seamless customer experience. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you. What We Offer: Hourly Rate: £11.44, paid more »
industry? We are seeking enthusiastic Inbound Call Handlers to join our Client in Bromborough. Key Responsibilities: Handle inbound calls efficiently and professionally. Provide excellent customer service. Communicate confidently and clearly with clients. Utilise IT systems effectively to manage call information and customer data. What We Offer: Hourly Rate … Training: Full training provided. Working Hours: Monday to Friday: 6am - 9am Requirements: Good telephone manner. Confident communication skills. IT literate. Experience working in a customer focussed role. How to Apply: Send your CV to If you do not hear from us within 5 working days, please assume your application more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Sewell Wallis Ltd
are we looking for? Previous Transformation Programme experience. Strong ERP experience - ideally experience working with a Microsoft ERP. Ability to deliver high levels of customer service. Experience working in a project management environment. What's on offer? Free parking on site. Flexibility with start/finish times. Hybrid working. more »
Stafford, Staffordshire, West Midlands, United Kingdom
Hays
United Kingdom (on-site with flex) Duration: Resolver Location2 months (with possibility of extension)# About the Role: We are seeking a skilled and customer-focused Complaints Resolver to join our team on a temporary basis. As a Technical End-to-End Complaints Resolver, you will play a crucial … role in addressing customer complaints related to technical issues. This is an excellent opportunity for someone who enjoys problem-solving and has experience of handling end-to-end complaints. Responsibilities: Investigate and resolve technical complaints from customers promptly and efficiently. Collaborate with relevant teams to identify root causes and … implement corrective actions. Ensure timely communication with customers, keeping them informed throughout the resolution process. Maintain accurate records of complaints and resolutions. Provide exceptional customerservice and maintain a positive attitude. Requirements: Previous experience in complaint resolution, preferably in a technical or customerservice role. Strong more »
Employment Type: Temporary
Salary: £14.0 - £15.5 per hour + £14-£15.50 per hour
Stockton-On-Tees, County Durham, North East, United Kingdom
Pertemps Newcastle & Gateshead
Connections CustomerService Support - Administrator Stockton Temporary with Permanent Opportunities £11.44 -£11.71 per hour (DOE), Monday to Friday, 37 hours. Free parking available Our client is Northern Powergrid, based in Stockton. Their vision is to be the best energy company in serving their customers whilst delivering sustainable energy … your own transport. The ideal candidate will have: 5 GCSE's. NVQ Level 2 in Administration. Previous experience of working in an office environment Customerservice experience If you have the required skills we'd love to hear from you. For more information please email or call the more »
Sunderland, Tyne and Wear, North East, United Kingdom
Pertemps Newcastle & Gateshead
note the role will be based at Shiremoor until April 2024 when the role will relocate to Sunderland. We are looking for call centre customer advisors to take predominately inbound calls for one of our prestigious clients. Our client offers an excellent work environment with ongoing training and development … they like to acknowledge and reward success and is aware how important it is that workers feel appreciated and part of the team. Strong customerservice skills are essential. You must be confident in handling a wide range of incoming and outgoing calls with customers and work to … a high quality standard of delivery. Experience of working in a customerservice environment is essential; this doesn't necessarily mean you've worked in a call centre before. Opportunities and excellent training will be given to those without call centre experience. However good IT literacy is essential more »
Windsor, Berkshire, South East, United Kingdom Hybrid / WFH Options
Lucam Consultancy
Experience: Previous experience in a finance-related role or environment. Quick Learner: Ability and willingness to rapidly learn new systems and technologies. Personable and Customer-Focused: Able to relate well to colleagues at all levels and provide excellent customer service. High Standards: Commitment to delivering first-class solutions more »