Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Red Personnel
enquiries and complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on more »
hoc projects as needed. Monitor shared mailboxes and respond to queries promptly. Manage your workload independently with minimal supervision. Promote a culture of performance management to achieve individual and team targets and key performance indicators. Adhere to the organisation's policies and procedures. Maintain accurate and up-to-date … records in the internal housingmanagement system. Qualifications and Experience: Experience in a fast-paced administrative role. Strong prioritisation and time management skills. Ability to collaborate and negotiate with a wide range of internal and external customers. Previous experience in a customer service environment (desirable). Ability more »