17 of 17 Temporary ITIL Jobs in the UK excluding London

ability to remain calm under pressure. Knowledge of ICT systems and management information systems. An understanding of IT Service Management principles, with ITIL knowledge or qualifications being advantageous. Essential Requirements Educated to A-Level, HNC level or equivalent experience. Satisfactory DBS clearance. Strong understanding of customer service delivery. Ability ...

desktop and laptop hardware, software and peripherals. ·Knowledge of Citrix, endpoint security and asset management solutions. ·Strong customer service, communication and problem-solving skills. ·ITIL Foundation knowledge or equivalent service management experience. ·Full valid UK driving licence and access to a vehicle. Important Information ·Applicants must be UK residents ...

incidents and service requests. ·Strong customer service and telephone support skills. ·Good technical problem-solving and analytical skills. ·Excellent written and verbal communication skills. ·ITIL Service Management knowledge or equivalent experience is advantageous. Important Information ·Applicants must be UK residents ·No visa sponsorship is available for this role ·This role ...

required by the Service Support Manager and the Service Desk Team Leaders. Qualifications GCSE grade C/5 in English and Maths, or equivalent. ITIL Foundations. Aspiring Managers. Experience/Knowledge Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating ...

position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware ...

Occasionally supervise and mentor junior staff or apprentices. Required Skills & Qualifications: Experience working in a technically complex IT environment. Knowledge of IT Infrastructure Library (ITIL) framework and various technical areas such as VDI/RDSH infrastructure, virtualisation, server management, and network support. Proficiency in systems like SCCM, Azure ...

engagement across the organisation. Key RequirementsEssential Relevant IT qualification or equivalent hands-on experience. Experience with Microsoft 365/SharePoint Online administration. Knowledge of ITIL and Service Desk support processes. Strong stakeholder management, communication, and customer service skills. Experience using incident and service request management tools. Desirable NHS experience. Microsoft ...

Awareness of routers and switches Understanding of network designs and topologies Experience with IT and the Change process CCNA certification (or working towards it) ITIL fundamentals Career development This role offers a genuine pathway into broader 1st Line Network Support and beyond. You’ll gain hands-on exposure to real ...

matter experts, suppliers, and project teams to ensure testing requirements are understood and delivered. Manage release schedules, deployments, and change activities in line with ITIL and change management processes. Identify, assess, and mitigate risks that could impact testing, release timelines, service availability, or system quality. Lead and coordinate cross-functional ...

change and development Experience working in a lean IT environment Degree qualified in IT or a related discipline Certifications such as MCSE, CCEE, and ITIL Foundation are highly desirable Youll need to be technically sharp, calm under pressure, and able to build solid working relationships across the business. This role ...

supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH(phone number removed) To apply ...

Demonstrable experience managing and reporting against SLAs and OLAs. Excellent customer service focus with a track record of improving user experience. Strong understanding of ITIL principles and service management best practices. Relevant ITIL certification (Foundation, Practitioner, Intermediate, or equivalent). Experience developing service management frameworks, policies, and operational procedures. Strong ...

overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version 3 or 4) or higher qualification. Project management qualification such as PRINCE2 or Agile. Evidence of continuing professional development (CPD). Significant experience managing … operations within a complex organisation. Experience delivering ICT projects and service improvements. Experience managing ICT suppliers and external service providers. Strong knowledge of ITIL service management principles. Good understanding of ICT infrastructure, applications and operational environments. Knowledge of risk management, business continuity, disaster recovery and cyber security. Experience monitoring service ...

delivery of high-quality IT services across multiple platforms, systems, and suppliers. Drive service excellence and user satisfaction through effective service management practices. Apply ITIL principles and embed continual service improvement across all services. Manage supplier performance, service levels, and contractual obligations. Act as the senior point of contact … controlled scientific, laboratory, government, or similarly regulated environment. Significant experience in IT service management, technical support, and service delivery leadership. Strong understanding of ITIL service management principles and best practice. ITIL v3 certification and PRINCE2 Practitioner qualification, or equivalent experience. Experience managing multiple suppliers and outsourced service providers. Strong technical ...

recoverability. * Lead system changes, releases and disaster recovery testing. * Work closely with Infrastructure, Development, Security and third-party suppliers to deliver operational excellence. * Champion ITIL best practices and continual service improvement. * Mentor colleagues and help develop technical capability across the team. Required Skills & Experience * Proven experience supporting Unisys mainframe environments. … Operations, Production Support or Mainframe Operations. * SQL Server administration, performance tuning and troubleshooting. * Windows Server, PowerShell, SFTP and Azure DevOps experience. * Good understanding of ITIL/ITSM processes within regulated environments. * Excellent communication, problem-solving and stakeholder management skills. By applying to this advert you are giving CPS Group ...

impacting incidents. Manage incidents from initial logging through to resolution while adhering to SLA requirements. Accurately document incidents and investigation activities in line with ITIL best practice. Communicate technical issues effectively to both technical and non-technical stakeholders. Support service improvements through documentation, process enhancement and operational development initiatives. Ensure … requirement) . Knowledge of Networking and IP Networking concepts. Linux command line experience. Experience managing and prioritising incidents within an operational environment. Knowledge of ITIL processes and best practice. Strong problem-solving and stakeholder management skills. Desirable Experience: Experience with monitoring and diagnostic tools such as CloudWatch, Splunk or Grafana. ...