Portsmouth to enable closer working and sharing. Build resilience for individuals and our teams. Job description Job responsibilities Designing complex new and modified ICT systems that address ICT security, performance and availability requirements; Leading on software and hardware installations, specifications, testing and service transition; Supporting the Trust in meeting business objectives by identifying potential technology innovations, engaging with the … these can be exploited and, where approved, leading their implementation; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Incident, Change, Release, Problem, Performance, and Availability Management; Ensuring all systems hosted within the Trust Data Centres are operating at their optimum performance, availability to IT users and integrity of their data … two or more information technology platforms: Server Virtualisation, Desktop Virtualisation, Data and Voice Networking, Messaging, Storage Area Networks, Security, Mobility, Server and Peripheral Hardware. - Significant experience of IT Service Management, Incident Management, Problem Management, Change Management, PerformanceManagement and Availability Management. - Significant experience in leading highly complex technical problems to resolution, including team managementMore ❯
Portsmouth to enable closer working and sharing. Build resilience for individuals and our teams. Job description Job responsibilities Designing complex new and modified ICT systems that address ICT security, performance and availability requirements; Leading on software and hardware installations, specifications, testing and service transition; Supporting the Trust in meeting business objectives by identifying potential technology innovations, engaging with the … these can be exploited and, where approved, leading their implementation; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Incident, Change, Release, Problem, Performance, and Availability Management; Ensuring all systems hosted within the Trust Data Centres are operating at their optimum performance, availability to IT users and integrity of their data … two or more information technology platforms: Server Virtualisation, Desktop Virtualisation, Data and Voice Networking, Messaging, Storage Area Networks, Security, Mobility, Server and Peripheral Hardware. - Significant experience of IT Service Management, Incident Management, Problem Management, Change Management, PerformanceManagement and Availability Management. - Significant experience in leading highly complex technical problems to resolution, including team managementMore ❯
knowledge across one or more information technology platforms; Server Virtualisation, Desktop Virtualisation, Data & Voice Networking, Messaging, Storage Area Networks, Security, Mobility, Server & Peripheral Hardware. - Significant experience of IT Service Management, Incident Management, Problem Management, Change Management, PerformanceManagement & Availability Management. - Significant experience in leading technical problems to resolution, including team management and external More ❯
for audits (both local and national), assist in investigating clinical incidence which may involve dealing with sensitive or contentious issues. The post holder will be responsible for devising service performance reports and communicating them effectively to key stakeholders both internal and external to develop any necessary tools to improve processes and services across the directorate and division. The ability … benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support … attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications & Knowledge Essential Good Education & IT knowledge Desirable Knowledge of PACS Systems/Performance Reporting Knowledge of DICOM/Fault prioritisation and managementPerformance Reporting/Awareness of new technology developments Knowledge and understanding of IG/Policies, procedures within Clinical More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
Birmingham (Hybrid Work Pattern) Contract Type: Initial 6 months with opportunity to go perm Hays is proud to be working in partnership with a local council to recruit a Performance and Data Manager to support a major transformation programme within the Customer Services function. This is a fantastic opportunity to contribute to a high-impact initiative that aims to … enhance service delivery for citizens and businesses across Birmingham. About the Role: As the Performance and Data Manager, you will play a key role in delivering the council's reporting responsibilities and driving performance improvements across Customer Services. Your insights and recommendations will directly support strategic decision-making and operational efficiency. Key Responsibilities: Lead the development and delivery … of performance reports and business intelligence to support excellent customer service. Analyse business performance data to identify trends, issues, and opportunities for improvement. Develop business cases and proposals to support service enhancements and change initiatives. Collaborate with stakeholders to implement data-driven strategies that reduce unnecessary customer interactions and promote channel shift. Provide financial impact analysis and advise More ❯