10 of 10 Temporary SLA Jobs in the UK excluding London

answering our business clients` calls and logging them onto thet System.. To take responsibility for all first line calls assigned, and follow them through to resolution. To maintain clients SLA agreements with Customers. To liaise with other members of the team and communicate issues and escalations to Senior Team Members. To make outgoing courtesy calls regarding any new software updates More ❯

quality administrative and systems support across BST service areas, including data input and report preparation. Manage system interfaces and perform timely updates and adjustments in line with governance and SLA requirements. Support application users with non-technical queries and assist in testing cycles for FPL systems. Contribute to the development and documentation of protocols, procedures, and system improvements within the More ❯

This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service users and engineers More ❯

This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service users and engineers More ❯

This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service users and engineers More ❯

This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service users and engineers More ❯

technically demanding environment. Role Overview You'll be responsible for the installation, maintenance, and fault rectification of plant and equipment across the site. This includes: Responding to breakdowns within SLA timeframes Working with UPS, CPS, power distribution, cooling systems, and other critical infrastructure Supporting emergency response and call-out protocols Escalating urgent issues to the Technical Services Manager Maintaining accurate More ❯

Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available once passed probation The More ❯

other IT Systems. Providing reports as and when required. Building strong relationships with teams across the business. Safe and effective scheduling of all direct and contractor field resources. Exceeding SLA targets. Experience and Qualifications: Good level PC skills is essential, experience of SAP, PoweOn and Netmap is advantageous. Good customer facing skills with the ability to manage and resolve customer More ❯

We are seeking an IT Support Technician to contribute to the provision of customer-focused, cost-effective IT support services, supporting students, teaching, and administrative staff. The successful candidate will be responsible for maintaining effective service delivery standards and will More ❯