SLA Jobs in the UK excluding London

Service Level Agreement (SLA)
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 191 131 121
Rank change year-on-year -60 -10 -13
Permanent jobs citing SLA 600 1,552 1,716
As % of all permanent jobs advertised in the UK excluding London 1.54% 2.19% 2.85%
As % of the Quality Assurance & Compliance category 9.06% 16.10% 13.92%
Number of salaries quoted 479 1,218 1,084
10th Percentile £24,655 £23,250 £25,000
25th Percentile £28,500 £24,807 £28,250
Median annual salary (50th Percentile) £31,500 £30,000 £37,500
Median % change year-on-year +5.00% -20.00% +7.14%
75th Percentile £45,000 £47,500 £50,000
90th Percentile £60,000 £61,250 £65,000
UK median annual salary £35,000 £32,500 £40,000
% change year-on-year +7.69% -18.75% +5.26%

All Quality Assurance and Compliance Skills
UK excluding London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the UK excluding London.

Permanent vacancies with a requirement for quality assurance or compliance skills 6,620 9,641 12,327
As % of all permanent jobs advertised in the UK excluding London 16.98% 13.61% 20.51%
Number of salaries quoted 3,159 6,347 4,623
10th Percentile £29,750 £25,750 £28,250
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% +4.28%
75th Percentile £68,750 £62,500 £66,250
90th Percentile £80,000 £77,500 £79,250
UK median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

SLA
Job Vacancy Trend in the UK excluding London

Job postings citing SLA as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for SLA in the UK excluding London

SLA
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing SLA in the UK excluding London.

Salary trend for SLA in the UK excluding London

SLA
Salary Histogram in the UK excluding London

Salary distribution for jobs citing SLA in the UK excluding London over the 6 months to 14 May 2025.

Salary histogram for SLA in the UK excluding London

SLA
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK excluding London region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +12 193 £30,580 +8.75% 71
North of England -71 136 £29,000 -10.77% 102
West Midlands +15 132 £30,580 +8.75% 31
South East -89 119 £40,750 +33.61% 142
South West +31 75 £40,000 +6.67% 37
North West -71 74 £28,000 -1.75% 60
East Midlands +15 61 £31,500 +10.53% 36
East of England -20 56 £32,500 +12.07% 63
Yorkshire 0 51 £29,000 -17.14% 29
Wales -4 16 £38,094 +46.52% 12
North East +14 11 £22,500 -35.71% 15
Scotland +16 5 £57,500 +126.33% 18
Northern Ireland +39 1 - - 6
SLA
UK

SLA
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (8.00%) Microsoft Exchange
2 34 (5.67%) Confluence
3 23 (3.83%) SharePoint
4 15 (2.50%) OpenEdge
5 14 (2.33%) IIS
6 13 (2.17%) JBoss
6 13 (2.17%) Red Hat Fuse
7 3 (0.50%) Skype for Business
8 2 (0.33%) Tomcat
9 1 (0.17%) Apache
9 1 (0.17%) Exchange Server 2010
Applications
1 57 (9.50%) Microsoft Office
2 43 (7.17%) Microsoft Excel
3 6 (1.00%) Microsoft PowerPoint
4 1 (0.17%) MS Visio
4 1 (0.17%) Weka
Business Applications
1 78 (13.00%) Salesforce CRM
2 5 (0.83%) SAP S/4HANA
3 2 (0.33%) Dynamics CRM
3 2 (0.33%) Dynamics NAV
4 1 (0.17%) assyst
4 1 (0.17%) Infor M3
4 1 (0.17%) Oracle EBS
4 1 (0.17%) Oracle ERP
4 1 (0.17%) Oracle Financials
4 1 (0.17%) Remedy ITSM
4 1 (0.17%) Sage 200
Cloud Services
1 135 (22.50%) Microsoft 365
2 70 (11.67%) Azure
3 44 (7.33%) SaaS
4 42 (7.00%) AWS
5 25 (4.17%) Entra ID
6 14 (2.33%) Amazon EKS
7 13 (2.17%) Amazon ECS
7 13 (2.17%) IaaS
7 13 (2.17%) Serverless
8 10 (1.67%) OneDrive
8 10 (1.67%) Power Platform
9 8 (1.33%) PaaS
10 7 (1.17%) Mimecast
11 6 (1.00%) Dynamics 365
12 4 (0.67%) GCP
12 4 (0.67%) IBM Cloud
12 4 (0.67%) Salesforce Service Cloud
13 3 (0.50%) Google Workspace
13 3 (0.50%) Power Automate
13 3 (0.50%) PowerApps
Communications & Networking
1 32 (5.33%) WAN
2 31 (5.17%) Firewall
2 31 (5.17%) LAN
3 29 (4.83%) DNS
4 21 (3.50%) DHCP
4 21 (3.50%) Remote Desktop
5 19 (3.17%) TCP/IP
6 18 (3.00%) Cisco IOS
6 18 (3.00%) VPN
7 17 (2.83%) MPLS
8 16 (2.67%) BGP
9 15 (2.50%) IPsec
9 15 (2.50%) Junos
10 14 (2.33%) Wi-Fi
10 14 (2.33%) Wireless
11 10 (1.67%) VLAN
12 9 (1.50%) SAN
13 8 (1.33%) VoIP
14 7 (1.17%) Ethernet
15 4 (0.67%) Network Security
Database & Business Intelligence
1 23 (3.83%) SQL Server
2 15 (2.50%) PostgreSQL
3 13 (2.17%) Relational Database
4 6 (1.00%) Power BI
5 2 (0.33%) NoSQL
5 2 (0.33%) Tableau
6 1 (0.17%) Azure SQL Database
6 1 (0.17%) Crystal Reports
6 1 (0.17%) MySQL
6 1 (0.17%) Oracle Reports
6 1 (0.17%) SQL Server Integration Services
6 1 (0.17%) SQL Server Reporting Services
Development Applications
1 43 (7.17%) JIRA
2 15 (2.50%) Git
2 15 (2.50%) Jenkins
3 13 (2.17%) JUnit
4 2 (0.33%) Visual Studio
5 1 (0.17%) Artifactory
5 1 (0.17%) Bitbucket
5 1 (0.17%) ClearCase
5 1 (0.17%) ClearQuest
5 1 (0.17%) GitLab
5 1 (0.17%) Subversion
General
1 218 (36.33%) Social Skills
2 69 (11.50%) Finance
3 44 (7.33%) Analytical Skills
3 44 (7.33%) Law
4 23 (3.83%) Manufacturing
5 22 (3.67%) Inclusion and Diversity
6 20 (3.33%) Legal
6 20 (3.33%) Telecoms
7 19 (3.17%) Organisational Skills
7 19 (3.17%) Public Sector
8 15 (2.50%) Retail
9 12 (2.00%) Back Office
9 12 (2.00%) Electronics
9 12 (2.00%) Welsh Language
10 10 (1.67%) Banking
11 7 (1.17%) Private Banking
12 5 (0.83%) Marketing
12 5 (0.83%) Presentation Skills
13 3 (0.50%) Financial Institution
14 2 (0.33%) Military
Job Titles
1 121 (20.17%) Analyst
2 86 (14.33%) Business Manager
2 86 (14.33%) IT Support
3 79 (13.17%) Development Manager
4 78 (13.00%) Business Development Manager
5 52 (8.67%) 2nd Line Support
5 52 (8.67%) Support Analyst
6 51 (8.50%) IT Analyst
7 46 (7.67%) Desktop Support
8 43 (7.17%) IT Support Analyst
9 40 (6.67%) Support Engineer
10 36 (6.00%) Lead
11 35 (5.83%) Developer
12 30 (5.00%) Service Analyst
12 30 (5.00%) Support Technician
13 27 (4.50%) Architect
14 26 (4.33%) 1st Line Support
15 25 (4.17%) Service Manager
15 25 (4.17%) Technical Support
16 24 (4.00%) Administrator
Libraries, Frameworks & Software Standards
1 15 (2.50%) .NET
1 15 (2.50%) REST
1 15 (2.50%) SOAP
1 15 (2.50%) Web Services
2 13 (2.17%) Apache Camel
2 13 (2.17%) J2EE
2 13 (2.17%) RESTful
2 13 (2.17%) Spring
2 13 (2.17%) Spring Boot
3 4 (0.67%) XMPP
4 3 (0.50%) HTML
4 3 (0.50%) SAML
5 2 (0.33%) Elastic Stack
5 2 (0.33%) JSON
5 2 (0.33%) OAuth
5 2 (0.33%) XML
6 1 (0.17%) .NET Core
6 1 (0.17%) AngularJS
6 1 (0.17%) ASP.NET
6 1 (0.17%) React
Miscellaneous
1 50 (8.33%) Management Information System
2 30 (5.00%) Driving Licence
3 23 (3.83%) Social Media
4 21 (3.50%) Self-Motivation
5 20 (3.33%) Onboarding
6 16 (2.67%) Data Protection Act
7 15 (2.50%) Data Centre
8 13 (2.17%) Distributed Systems
8 13 (2.17%) Private Cloud
9 12 (2.00%) Client/Server
10 8 (1.33%) IoT
11 6 (1.00%) CMDB
12 5 (0.83%) Enterprise Software
12 5 (0.83%) Video Conferencing
13 4 (0.67%) EPoS
13 4 (0.67%) Hybrid Cloud
14 3 (0.50%) CCTV
14 3 (0.50%) Clustering
14 3 (0.50%) iPad
14 3 (0.50%) PKI
Operating Systems
1 160 (26.67%) Windows
2 62 (10.33%) Windows Server
3 40 (6.67%) Linux
4 35 (5.83%) Windows 10
5 15 (2.50%) Android
6 9 (1.50%) Apple iOS
6 9 (1.50%) Mac OS
7 8 (1.33%) Mac OS X
7 8 (1.33%) Windows Server 2019
8 7 (1.17%) Windows Server 2016
9 6 (1.00%) Windows 7
10 5 (0.83%) CentOS
10 5 (0.83%) Rocky
10 5 (0.83%) Ubuntu
10 5 (0.83%) Windows Vista
11 4 (0.67%) Windows Server 2012
12 2 (0.33%) Unix
12 2 (0.33%) Windows Server 2003
12 2 (0.33%) Windows Server 2008
13 1 (0.17%) AIX
Processes & Methodologies
1 216 (36.00%) Customer Service
2 146 (24.33%) ITIL
3 129 (21.50%) Problem-Solving
4 92 (15.33%) Continuous Improvement
5 89 (14.83%) CRM
5 89 (14.83%) Value Proposition
6 88 (14.67%) ITSM
7 83 (13.83%) B2B
8 81 (13.50%) Incident Management
9 78 (13.00%) Active Listening
9 78 (13.00%) Business Development
9 78 (13.00%) Deadline-Driven
10 62 (10.33%) Service Management
11 50 (8.33%) Agile
11 50 (8.33%) Change Management
11 50 (8.33%) Process Improvement
12 47 (7.83%) Service Delivery
13 42 (7.00%) Root Cause Analysis
14 37 (6.17%) Asset Management
14 37 (6.17%) Data Protection
Programming Languages
1 59 (9.83%) SQL
2 20 (3.33%) Progress 4GL
3 15 (2.50%) Java
3 15 (2.50%) PowerShell
4 5 (0.83%) Kusto Query Language
4 5 (0.83%) Python
5 3 (0.50%) Bash
5 3 (0.50%) C#
5 3 (0.50%) PHP
6 2 (0.33%) JavaScript
6 2 (0.33%) PL/SQL
Qualifications
1 60 (10.00%) Security Cleared
2 56 (9.33%) Degree
2 56 (9.33%) SC Cleared
3 44 (7.33%) DBS Check
4 32 (5.33%) Microsoft Certification
5 30 (5.00%) Cisco Certification
6 28 (4.67%) CCNA
7 23 (3.83%) CCNP
8 20 (3.33%) Network+ Certification
9 16 (2.67%) ITIL Certification
10 15 (2.50%) JNCIS
11 13 (2.17%) MCSA
12 12 (2.00%) Azure Certification
12 12 (2.00%) MCITP
12 12 (2.00%) MCSE
13 9 (1.50%) CompTIA CySA+
14 8 (1.33%) A+ Certification
14 8 (1.33%) CTC Cleared
14 8 (1.33%) ITIL Foundation Certificate
14 8 (1.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (1.83%) ISO/IEC 27001
2 8 (1.33%) GDPR
3 4 (0.67%) Cyber Essentials
4 3 (0.50%) Accessibility
4 3 (0.50%) ISO 9001
4 3 (0.50%) PMO
5 2 (0.33%) Cyber Essentials PLUS
5 2 (0.33%) PCI DSS
5 2 (0.33%) QA
6 1 (0.17%) COSHH
System Software
1 108 (18.00%) Active Directory
2 23 (3.83%) Hyper-V
3 19 (3.17%) Virtual Desktop
4 18 (3.00%) VMware Infrastructure
5 14 (2.33%) Docker
6 7 (1.17%) vSphere
7 4 (0.67%) Firmware
8 3 (0.50%) VMware ESXi
9 2 (0.33%) Virtual Servers
10 1 (0.17%) Virtual Machines
Systems Management
1 18 (3.00%) Ansible
2 15 (2.50%) Kubernetes
3 14 (2.33%) Microsoft Intune
4 12 (2.00%) SCCM
5 5 (0.83%) AirWatch
5 5 (0.83%) Jamf Pro
5 5 (0.83%) QRadar
6 4 (0.67%) Autotask
6 4 (0.67%) FortiGate
6 4 (0.67%) Opsgenie
7 3 (0.50%) Single Sign-On
8 2 (0.33%) Graylog
8 2 (0.33%) SCOM
8 2 (0.33%) SCOrch
8 2 (0.33%) SCSM
9 1 (0.17%) Backup Exec
9 1 (0.17%) Failover Clustering
9 1 (0.17%) Nagios
9 1 (0.17%) NetBackup
Vendors
1 211 (35.17%) Microsoft
2 88 (14.67%) SAP
3 87 (14.50%) Salesforce
4 50 (8.33%) Cisco
5 39 (6.50%) VMware
6 22 (3.67%) Apple
6 22 (3.67%) ServiceNow
7 21 (3.50%) Juniper
8 20 (3.33%) Progress
9 19 (3.17%) Veeam
10 18 (3.00%) Oracle
11 14 (2.33%) Dell
12 13 (2.17%) HP
13 11 (1.83%) Meraki
14 10 (1.67%) Citrix
15 9 (1.50%) AlienVault
16 8 (1.33%) SolarWinds
16 8 (1.33%) Splunk
17 7 (1.17%) Avaloq
18 6 (1.00%) McAfee