Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Network IT
enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident and problem management, integrations, and upgradeswith a focus on service quality, userexperience, and technical resilience. This role is ideal for someone with experience in system support, implementations, and release processes, who brings strong technical capabilities and excellent stakeholder … change requests in alignment with service management principles. Support data governance, service design, and compliance processes. Engage with cross-functional teams and end users to ensure positive service delivery. Experience & Skills Required Proven application support experience, ideally within complex enterprise environments. Strong working knowledge of Linux, Python, XML (Perl, HTML, CSS, VBScript, JavaScript a plus). Understanding of More ❯
media, marketing, policy, and web development project team, you will ensure content is strategically aligned, structured for usability, and compliant with best practices. Your work will help create a user-focused and accessible digital presence that supports the Combined Authority, and its strategic objectives. Vetting Due to the nature of this role, it is a requirement that the successful … Combined Authority’s website redevelopment project. · Creating and optimising engaging, inclusive, and accessible web content that reflects the organisation’s tone of voice, supports strategic objectives, and enhances the userexperience across the redeveloped website. · Contributing to the implementation of the SEO and content strategy, ensuring all copy adheres to SEO best practices including keyword integration, metadata optimisation … refinement, ensuring consistency, and supporting the migration of content to the new platform. · Using analytics and performance data to evaluate content impact and drive continuous improvement in line with user engagement goals. · Providing expert advice and guidance to colleagues on writing for digital platforms, accessibility standards (e.g. WCAG), and content best practice. About You You will have the following More ❯
Key Responsibilities: Lead the design, implementation, and management of hybrid cloud infrastructure. Provide IT service and support to end users, to allow for system efficiency and a productive end userexperience Protect and secure technical capability and performance of infrastructure solutions. Ensure hybrid cloud service infrastructure is secure, scalable, and aligned with business needs. Utilise SaaS monitoring tools … to maintain service reliability and performance. Collaborate with cross-functional teams to support digital delivery. Investigate and diagnose and technical errors experienced by end users. Key Skills: Significant experience with Mobile Device Management (MDM), particularly Intune and Google Workspace. Proven hands-on experience in configuring, managing, and owning the technical capability of MDM solutions. Knowledge of troubleshooting and … resolving technical issues in the MDM space. Understanding of performance benchmarking, fault detection, and fault resolution. Significant experience with SaaS service monitoring tools and controls for ensuring performance and reliability. Substantial knowledge of cloud-based technologies and services, particularly hybrid cloud environments. Qualifications & Background: Degree in Computer Science, Engineering, or related field. 5+ years in infrastructure engineering, including 2+ More ❯
platform, ensuring relevance for target audiences and campaigns. Test website functionality for events, donation forms, surveys, petitions, and automated emails. Implement SEO best practices across the website to enhance userexperience and visibility. Collaborate with external web developers to troubleshoot technical issues. Support the resolution of issues with the Job Hub and liaise with the member services team. … and Brand Manager. Digital Communications Programme: Oversee day-to-day digital communications, including drafting, building, and distributing emails using Mail chimp to engage with our 50,000 contacts. Develop user journeys and send personalised communications to increase engagement and income. Collaborate with the Data Officer to define segmentation and targeting for campaigns. Support the integration of Impact Stack into … system, categorising and tagging materials for easy access. Use Microsoft Planner to schedule and monitor project deadlines and dependencies. Person Specification: Essential: Proficient in WordPress and content management systems. Experience using Mailchimp , CRM systems , and campaign platforms. Knowledge of SEO, digital communications, and website management. Experience with Canva , Adobe InDesign , and Adobe Photoshop . Ability to create and More ❯
of Windows 11 and upgrade their Mobile Device Management (MDM) infrastructure across the business. This is a hands-on, field-based role ideal for candidates with solid IT support experience and a passion for delivering smooth technical transitions for end-users. Key Responsibilities Windows 11 Deployment & Upgrade Physically replace outdated desktops and laptops with new Windows 11 devices. Install … and configure Windows 11, ensuring a seamless user experience. Deploy temporary loan equipment during upgrade periods. Migrate applications, user data, and settings efficiently and accurately. Mobile Device Deployment & MDM Migration Replace legacy mobile phones with new handsets, set up to company standards. Migrate existing devices to a new MDM solution. Deliver basic guidance to users on using new … Log all work undertaken into the IT Service Management (ITSM) system. Maintain accurate records of all hardware and software assets involved. Record issues and resolutions clearly for knowledge sharing. User Support & Communication Provide clear, user-friendly communication during deployments. Offer first-line support for minor technical issues post-deployment. Escalate more complex problems to the core IT Support More ❯
of Windows 11 and upgrade their Mobile Device Management (MDM) infrastructure across the business. This is a hands-on, field-based role ideal for candidates with solid IT support experience and a passion for delivering smooth technical transitions for end-users. Key Responsibilities Windows 11 Deployment & Upgrade Physically replace outdated desktops and laptops with new Windows 11 devices. Install … and configure Windows 11, ensuring a seamless user experience. Deploy temporary loan equipment during upgrade periods. Migrate applications, user data, and settings efficiently and accurately. Mobile Device Deployment & MDM Migration Replace legacy mobile phones with new handsets, set up to company standards. Migrate existing devices to a new MDM solution. Deliver basic guidance to users on using new … Log all work undertaken into the IT Service Management (ITSM) system. Maintain accurate records of all hardware and software assets involved. Record issues and resolutions clearly for knowledge sharing. User Support & Communication Provide clear, user-friendly communication during deployments. Offer first-line support for minor technical issues post-deployment. Escalate more complex problems to the core IT Support More ❯
issues with a smile! Assist users with software and hardware inquiries. Document problems and resolutions in our ticketing system. Collaborate with the IT team to improve processes and enhance user experience. What We're Looking For: A positive attitude and a knack for customer service. Basic knowledge of IT systems and troubleshooting techniques. Excellent communication skills - you'll be … workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office More ❯
primary technical expert on-site. Conduct post-installation evaluations, identifying areas for improvement and offering tailored solutions. Collaborate with engineering and design teams to refine system functionalities and enhance user experience. Adhere to health and safety standards while maintaining clean, organized, and efficient workspaces. Drive operational excellence through continuous feedback and process improvements, helping the company evolve and adapt. … Requirements: Minimum of 2 years’ experience in assembly, installation, or technical service roles. Valid driving licence and access to a personal vehicle. Willingness to travel frequently, including overnight stays ( both nationally and across Europe ). Strong technical aptitude and the ability to follow detailed processes. A professional, adaptable attitude with excellent problem-solving skills and teamwork abilities. Benefits: Mileage More ❯