specialist knowledge across one or more information technology platforms; Server Virtualisation, Desktop Virtualisation, Data & Voice Networking, Messaging, Storage Area Networks, Security, Mobility, Server & Peripheral Hardware. - Significant experience of ITServiceManagement, Incident Management, Problem Management, Change Management, Performance Management & Availability Management. - Significant experience in leading technical problems to resolution, including team management and external suppliers. - Significant experience in project delivery More ❯
information systems within the NHS. Knowledge of IT Systems such as SCCM and Antivirus solutions. Knowledge of IT policies and procedures including IT security and disaster recovery. Knowledge of ITSM tools e.g Ivanti Experience Essential Experience of Call Centre/Helpdesk/Service Desk or other telephone-based customer service. Experience of working in an IT Support environment. Experience of More ❯
across two or more information technology platforms: Server Virtualisation, Desktop Virtualisation, Data and Voice Networking, Messaging, Storage Area Networks, Security, Mobility, Server and Peripheral Hardware. - Significant experience of ITServiceManagement, Incident Management, Problem Management, Change Management, Performance Management and Availability Management. - Significant experience in leading highly complex technical problems to resolution, including team management and external suppliers. - Significant experience More ❯
