1 of 1 Temporary Management Information System Jobs in Wales

routine enquires from customers, making routine amendments to customer accounts using computerised database systems. Reference and index documents using the document management system to convert all incoming mail to electronic files. Adhere to and maintain quality control procedures to ensure consistency and accuracy. Maintain confidentiality when handling … guidance to customers over the telephone and via written communication on straight forward, non-contentious, queries. Create, maintain and improve all Revenues and Benefit system documentation. Liaise with front line service areas and software suppliers to identify and resolve issues both hardware and software, logging calls and providing information ...