Desirable Experience of providing specialist advice on highly complex information issues Experience of using business intelligence tools to provide meaningful insight to a range of audiences. Experience of using Microsoft Power BI and Power Automate. Experience in machine learning and statistical modelling, including supervised and unsupervised learning, and time-series forecasting. Disclosure and Barring Service Check This post is More ❯
media usage. Work closely with the Communications Team providing comprehensive administrative support. This will include: managing incoming and outgoing mail including on social media, preparing letters and reports using Microsoft Office packages, maintaining electronic and paper filing systems, and ordering goods and services in line with procedures.. Provide administrative support on projects required by the Digital Media Officer and More ❯
and other authorities. We are looking for a candidate who has strong IT, people and communication skills and is comfortable dealing with multiple systems and processes. Prior experience with Microsoft eDiscovery and Premiere Pro/DaVinci video editing software is desirable but not required, provided that you have a willingness to learn and can quickly grasp new systems. Our More ❯
communication skills, with the ability to explain complex technical concepts to non-specialist audiences. A collaborative mindset, with a passion for mentoring and continuous learning. Desirable: Professional certifications (e.g., Microsoft, Scrum), experience with Blazor, Python, or Java. A Masters degree or equivalent experience in a relevant field. The Job Description and Personal Specification provide full details. For further details … gained through practical experience of working at this level, across the range of work procedures and practices. oEvidence of continuous professional development. Desirable oProfessional certification e.g. Professional Scrum Developer, Microsoft certified oKnowledge and experience of APIs, RESTful services and Microservice Architectures. Experience Essential oExperience of leading teams and driving changes in technology whilst fostering a supportive development and collaborative More ❯
Llandudno, Gwynedd, United Kingdom Hybrid / WFH Options
Reed Technology
Act as the first point of contact for IT support queries via phone and email (walk-ins occasionally happen). Log, categorise, and prioritise incidents and service requests. Troubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, SharePoint). Apply known solutions and contribute to our internal Knowledge Base. Escalate unresolved or complex issues with full context and logs. Educate users … resets. Provision, patch, and deploy devices using Intune. Support onboarding/offboarding and maintain hardware inventory. Skills Solid experience in a 1st line IT support role. Working knowledge of Microsoft 365 and Intune desirable Excellent communication and problem-solving skills. Ability to work independently and manage multiple tasks. Willingness to be on-site daily (with potential for 1 day More ❯
Llandudno, Conwy County, Wales, United Kingdom Hybrid / WFH Options
Reed Technology
Act as the first point of contact for IT support queries via phone and email (walk-ins occasionally happen). Log, categorise, and prioritise incidents and service requests. Troubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, SharePoint). Apply known solutions and contribute to our internal Knowledge Base. Escalate unresolved or complex issues with full context and logs. Educate users … resets. Provision, patch, and deploy devices using Intune. Support onboarding/offboarding and maintain hardware inventory. Skills Solid experience in a 1st line IT support role. Working knowledge of Microsoft 365 and Intune desirable Excellent communication and problem-solving skills. Ability to work independently and manage multiple tasks. Willingness to be on-site daily (with potential for 1 day More ❯