IT Support Officer
Cardiff, United Kingdom
Cardiff and Vale University Health Board
iPad phones, tablets, and printers. Ability to apply theoretical knowledge to diagnose and resolve non-routine or complex IT faults. An excellent understanding of Microsoft Desktop Operating systems and applications including 365 technologies. Possess a clear understanding of IT Service Delivery and the timescales surrounding the resolution of raised … issues. Desirable Microsoft Certified Desktop Support Technician. ITIL V4 Foundation. CompTIA A+. Knowledge of the use of information systems within the NHS. Knowledge of IT Systems such as SCCM and Antivirus solutions. Knowledge of IT policies and procedures including IT security and disaster recovery. ITSM tools e.g Ivanti Experience … under pressure. Ability to work well within a team, but able to work on own initiative and manage own time effectively. Desirable Exposure to Microsoft Service Packs and Updates, Version control etc. Exposure to LAN networking protocols e.g., TCP/IP. Knowledge of Imaging software and techniques such SCCM More ❯
Employment Type: Fixed-Term
Salary: £26928.00 - £29551.00 a year
Posted: