Temporary Conflict Resolution Jobs in Warrington

1 of 1 Temporary Conflict Resolution Jobs in Warrington

2nd Line Complaints Advisor

Warrington, Cheshire, England, United Kingdom
Hybrid/Remote Options
Guidant Global
customer service by resolving post-sale queries and complaints with professionalism and care. Key Responsibilities Handle customer communications via phone and letter Take ownership of complaints, ensuring first-time resolution Maintain high quality standards to enhance customer satisfaction Work independently and collaboratively to resolve issues Meet individual and team KPIs What You'll Need Strong written communication and conflict resolution skills Proficiency in MS Word, Excel, and general IT systems Ability to thrive in a fast-paced, evolving environment Solid understanding of consumer rights Confidence in managing escalated and challenging situations Working Pattern Rotational shifts between 8:00 AM - 8:00 PM, Monday to Friday Weekend shifts (approx. 1 in 5): Saturday: 9:00 AM More ❯
Employment Type: Temporary
Salary: £13.10 per hour
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