IT Service Desk Analyst - 1st Line Helpdesk Support
Warwickshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
TXP
basis; the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and … to ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and More ❯
Employment Type: Temporary
Salary: £0 per annum
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