1st Line Support - IT Service Desk Agent
- Hiring Organisation
- Manpower UK Ltd
- Location
- Coleshill, Warwickshire, Chelmsley Wood, West Midlands (County), United Kingdom
- Employment Type
- Temporary
- Salary
- £12.71 - £13.45/hour
given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner (in line with SLA's) - Constantly review all tickets in 1LS queues (supporting set KPI's) - Working to aid avoidance of SLA breach on tickets - Manage aged tickets to closure. ...