ICT Support Technician
Welwyn Garden City, United Kingdom
NHS Hertfordshire and West Essex Integrated Care Board (468)
hardware and software faults, including liaising with suppliers if necessary Using software updates and patches, management consoles for encryption and anti-virus, and multi team liaison Ability to analyse data and determine trends or potential problems and anomalies (e.g. IT Service) Create and provide solutions to end users based on incoming data from technical and non-technical sources … and administration using high level of broad based generalist knowledge and experience Identifying, working with and escalating incidents and service requests to relevant other support teams based on incoming data from technical and non-technical sources Proactively identifies and resolves data quality issues within IT Service Management tool Provide advice to end-users and colleagues on the More ❯
Employment Type: Fixed-Term
Salary: £31049.00 - £37796.00 a year
Posted: