or equivalent) in relevant subjects and have a minimum of 3+ year's relevant experience in an IT environment. You will also have good interpersonalskills & the ability to communicate with users in non-technical terms. The role will be based at the Hillingdon Hospital, Mount Vernon Hospital and … valuable asset. We are committed to making improvements for both our patients and our staff which we will deliver through living our core values: Communication, Attitude, Responsibility, Equity and Safety - cares. More information about our Vision and values and how we build theses into our recruitment process can be found more »
non-clinical staff, will prioritise ensuring engagement is at the core of all EPR program activities. They will take a prominent role in shaping communication and engagement strategies, offering expert advice across the team. Furthermore, the post holder will play a central role in supporting the implementation and delivery of … systems, with responsibility for cascading this knowledge by providing expert leadership and advice to members of the EPR teams. Responsible for developing and managing communication and engagement plans in support of the Trusts EPR Programme ensuring a continual programme of engagement and communications activities are in place. Work with departments … a given portfolio where there may be resistance to change Lead discussions with clinicians, operational leads and informatics and digital teams using highly developed interpersonal and communicationskills Identify, investigate, and resolve complex problems and situations that arise and liaise with those involved Lead and execute all aspects of more »
core of all EPR program activities. Supporting the EPR Business Change Managers, they will take a prominent role in providing input into and executing communication and engagement strategies, and supporting clinical and non Working closely with the EPR Business and Change Lead and EPR Business Change Managers, the postholder will … to EPR systems, with responsibility for cascading this knowledge by providing expert guidance and advice to members of the EPR teams. Developing and managing communication and engagement plans in support of the Trusts EPR Programme ensuring a continual programme of engagement and communications activities are in place. Work with departments … where there may be resistance to change Support and help facilitate discussions with clinicians, operational leads and informatics and digital teams using highly developed interpersonal and communicationskills Identify, investigate, and resolve complex problems and situations that arise and liaise with those involved Engagement and Communication Utilise proactive and more »
all Guest contact is handled in a professional manner Exercising judgement to identify the severity of issues, escalating appropriately where required Utilising well developed communicationskills with the ability to flex your style across both verbal and written channels with high attention to quality and detail with all Guests … by values Excellent active listening skills with the ability to display empathy whilst gathering all facts and interpreting data Excellent written and verbal communication and English language skills with high attention to detail and quality A reasonable level of computer literacy and reporting (Word, Excel, Access, Powerpoint & CRM more »