2 of 2 Temporary CRM Jobs in the West Midlands

Manage user accounts, roles and permissions across digital platforms Deliver onboarding, training and support for new and existing users Support digital projects across websites, CRM platforms and DAM systems Ensure compliance with governance, accessibility, copyright and data management standards Escalate complex issues to specialist teams where required Support continuous improvement ...

through effective questioning and active listening. Confidently overcome objections and encourage customers to book a free hearing assessment. Accurately record all customer interactions using CRM systems. Meet agreed productivity, quality and compliance standards. Deliver professional, empathetic customer service on every call. Manage your workload effectively while working independently from home. … Make around 40-50 quality outbound calls per hour. Book an average of 2 appointments per hour. Maintain excellent customer service standards and accurate CRM records. Consistently achieve agreed productivity, quality and attendance targets. Desirable Experience Previous experience working from home. Appointment-setting experience. Contact centre experience within a performance ...