Helpdesk Manager
Birmingham, West Midlands, United Kingdom
Hays
Your new company An inclusive place to work, located in the heart of Birmingham. Known for their commitment to equality, wellbeing, and professional development, they offer generous benefits, a collaborative culture, and a strong focus on staff recognition. You'll be part of a forward-thinking institution that values people and promotes continuous improvement. Your new role … to identify trends and support continuous service improvement. You'll also manage complaints and feedback processes, ensuring appropriate escalation and resolution, while celebrating positive feedback to foster a culture of recognition and excellence. What you'll need to succeed To be successful in this role, you will bring strong leadership and team management experience, ideally gained within a More ❯
Employment Type: Temporary
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