3 of 3 Temporary Video Conferencing Jobs in the West Midlands

role involves working as part of the Customer Service Centre (CSC), operating on a 24/7 shift rota. The successful candidate will handle correspondence via email, telephone, and video conference, ensuring all requests are logged, categorised, prioritised, and escalated appropriately. Day-to-day of the role: Communicate effectively with customers and third parties via telephone, email, and video … with a service management framework (ITIL beneficial). Intermediate working knowledge of Microsoft Office Applications, Microsoft Operations Systems, and Microsoft Active Directory. Basic working knowledge of Cisco VoIP and Video Conferencing systems. To apply for this Service Desk Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this More ❯

in this role: Existing DV Security Clearance is essential. Strong customer service skills, including a positive attitude and excellent telephone manner. Ability to communicate effectively via telephone, email, and video conference. Proficiency in logging and categorizing incidents, service requests, problems, changes, and knowledge within an ITSM tool. Ability to handle enquiries, complaints, and escalations professionally. Analytical skills to follow More ❯

in this role: Existing DV Security Clearance is essential. Strong customer service skills, including a positive attitude and excellent telephone manner. Ability to communicate effectively via telephone, email, and video conference. Proficiency in logging and categorizing incidents, service requests, problems, changes, and knowledge within an ITSM tool. Ability to handle enquiries, complaints, and escalations professionally. Analytical skills to follow More ❯