1 of 1 Temporary Customer Experience Jobs in West Wales

and highly organised Service Desk Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions, ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the … growth of the department.If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment.Key Responsibilities Customer Service Champion: Act as the primary point of contact for clients, managing queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and coordinate … invoicing. Service Growth & Sales: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth. What you'll need to succeed Proven experience in customer-facing administration and operations Excellent communication skills - verbal, written, and interpersonal. IT proficiency, especially in service tracking, reporting, and administration systems. What you'll get in More ❯