4 of 4 Temporary Service Management Jobs in West Yorkshire

hours per week. 4 month contract. 09:00-17:00 5 Days Required in the office Job Description: Working in the Information Services - Service Operations team to deliver end user and infrastructure support that ensures that the department meets and exceeds agreed service levels to its customers. Develop … solve business problems and identify opportunities to drive efficiencies across the authority. Deliver excellent customer service. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency ...

Friday. Key Responsibilities Provide 2nd/3rd line support across infrastructure and end-user environments Support, maintain and improve IT systems to meet agreed service levels Investigate and resolve complex technical issues, including root cause analysis Work within ITIL processes (incident, problem, change management) Monitor system performance … contribute to service improvements Maintain accurate service documentation and use ITSM tools effectively Collaborate with colleagues and third-party suppliers to resolve issues Support infrastructure projects, upgrades and implementations Requirements: Experience working in an IT service operations or infrastructure environment Proven 2nd/3rd line support experience ...

role, with office attendance (at Britannia House, Bradford) determined by programme and business needs. You will lead the SAP function, ensuring high-quality operational service delivery while playing a key role in a major ERP transformation programme, including the selection and implementation of a new system. Key Responsibilities Lead … incident, problem, and service management (BAU) Oversee SAP change and release processes, including CAB governance Support ERP transformation and migration to a new platform Manage SAP vendors and third-party suppliers Ensure SAP security, access controls, and audit compliance Engage with stakeholders to translate business needs into solutions ...

month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Lead and manage the SAP service, ensuring reliable and high-quality delivery Oversee incidents, problems, and changes within an ITIL framework Support and contribute to the ERP transformation and system … security, access controls, and compliance Lead and develop the SAP support team Requirements Proven experience managing SAP or ERP systems Strong understanding of IT service management (ITIL) Experience leading teams and managing suppliers Involvement in ERP implementations or transformation programmes Please apply with an up to date ...