Head of D2C Onsite and Experience Loyalty
- Hiring Organisation
- March Recruitment
- Location
- Weybridge, Surrey, England, United Kingdom
- Employment Type
- Temporary
- Salary
- Competitive salary
Onsite Experience & Loyalty As Head of D2C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at the heart of D2C growth, driving conversion, customer satisfaction, and long-term … loyalty through data-driven onsite optimisation and innovative customer engagement initiatives. Responsibilities of a Head of D2C Onsite Experience & Loyalty Lead the Conversion Rate Optimisation (CRO) Centre of Excellence, owning the testing roadmap and driving continuous onsite UX improvements. Define and execute onsite experience and personalisation strategies ...