Corsham, Wiltshire, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯
Corsham, Wiltshire, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯
quickly to new developments in software and hardware. Resourceful - able to fully utilise available tools to affect an efficient resolution to a problem. Knowledge of the IT infrastructurelibrary (Itil) framework. Evidence of on-Going professional development . Able to work on projects to tight deadlines and budgets. Able to work in a team that delivers a range of high More ❯
