Service Delivery Manager
Newcastle Upon Tyne, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NHS Business Services Authority
job Working with colleagues at all levels across customer operations services to ensure that all operational and service objectives are delivered on timeand within budget, accountable for making sure KPIs are achieved and high quality services are delivered to all customers. Provide clear leadership, being able to act as … the NHSBSA can take you.We are people connected to care. Job description Job responsibilities In this role, you are accountable for: Stakeholder and Contract Management 1. Engaging with and working proactively with stakeholders to assess current services and performance, identify and implement improvement opportunities and drive efficiencies, working towards … range of external suppliers, taking ownership for dealing with and resolving any performance issues. 3. Ensuring contract delivery though engagement with the corporate Contract Management Team, or directly with the supplier. Project Responsibilities 4. Be part of the delivery of projects, including leading from an operational perspective projects on More ❯
Employment Type: Fixed-Term
Salary: £46148.00 - £52809.00 a year
Posted: