1st Line IT Service Desk Analyst/Helpdesk
Warwickshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
TXP
                                
                                    Service Desk Analyst - 1st Line IT Support 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Hybrid working (1 day per week onsite) TXP are recruiting for a customer focused 1st Line IT Service Desk Analyst who is Midlands based, to start in Novermber 2025. This is a … the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of … ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment Min 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and More ❯
                                
                                Employment Type: Temporary
                                    Salary: £0 per annum
                                    Posted: