IT Support Manager - Halo ITSM, ITIL, DORA
- Hiring Organisation
- TXP
- Location
- London, United Kingdom
- Employment Type
- Contract, Temporary
- Salary
- £500 - £520/day Hybrid Working
tooling. This is an operational and improvement-focused role, suited to a confident, delivery-oriented individual who combines strong service management expertise with the interpersonal skills to build trust with stakeholders at all levels. The role will also act as Workstream Lead within the organisation's Operational Resilience programme … , including SLA negotiation, performance management, and issue escalation Ability to lead, inspire, and operationally manage a technical support team Strong stakeholder management and communication skills, comfortable engaging at all levels from end-users to senior leadership Excellent analytical, organisational, and problem-solving abilities Experience defining, tracking, and presenting ...