2 of 2 Temporary Customer Service Jobs in Worthing

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment with conflicting … priorities and always keep customer service at the forefront of everything they do.Working hours are Monday - Friday on a rotating weekly shift basis as follows:7am - 3pm (week 1)8am - 4pm (week 2)9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 Service Desk Analysts you will provide technical support to our userbase … in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where possible - Escalating More ❯

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment with conflicting … priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 Service Desk Analysts you will provide technical support to our … userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where possible More ❯