3 of 3 Temporary 1st Line Support Jobs

Job Title: Temporary Help Desk Support Assistant (1st Line) Location: Tilbury | Valid driving license and access to a car. Duration: 3 to 6 months Hours: 9am to 5pm Hourly Rate: £14.00 Job Description: We are seeking a dedicated and skilled Help Desk Support … entire duration of the assignment. This role requires a proactive individual with excellent problem-solving skills and the ability to provide top-notch support to our clients. Key Responsibilities: Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot and … resolve hardware and software issues. Assist with the setup and configuration of computer systems and applications. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to ensure seamless service delivery. Required Qualifications: Proven experience in a Help Desk or IT support More ❯

Experienced First Line IT Support Engineer required to work for global manufacturing company in Plymouth. Reporting to the Second Line IT Support Engineer, the successful candidate will be responsible for providing first line IT support to local users … in Plymouth, supporting 2nd line IT team at Plymouth and satellite sites and the wider UK business.The objective of the role is to provide IT support to users by responding to calls placed through the IT Helpdesk both in person and via email and Teams and … of other functions within the organisation Providing our users with a first-class level of customer service at all times, responding to IT support calls placed through the IT Helpdesk, via telephone and in person. Ensure Effective communication of IT activities to relevant users and stakeholders Working as More ❯

outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management … approach to your work. Ability to work independently while still being a team player. Basic understanding of service level agreements and third-party support agreements. General knowledge of the Microsoft 365 suite. Outstanding customer service and telephone handling skills. Why Join Us? At our company, we believe that … in contact. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps More ❯