2 of 2 Remote Temporary 1st Line Support Jobs

1st Line Support/Service desk Rate: £20 per hour (Inside IR35)Duration: Up to 6 months (until end of 2025) Possibility of role going permanentLocation: Llandudno (on-site presence required; 1 day/week WFH possible) A Service Desk Analyst is required to join our public sector’s small but busy tech team on … a temporary basis. This role is primarily focused on 1st line support, helping to keep day-to-day operations running smoothly while the wider team delivers critical cloud migration and IT standardisation projects. Key Responsibilities Act as the first point of contact for IT support queries via phone and email (walk-ins occasionally … user accounts, security groups, and MFA resets. Provision, patch, and deploy devices using Intune. Support onboarding/offboarding and maintain hardware inventory. Skills Solid experience in a 1st line IT support role. Working knowledge of Microsoft 365 and Intune desirable Excellent communication and problem-solving skills. Ability to work independently and manage multiple More ❯

1st Line Support/Service desk Rate: £20 per hour (Inside IR35) Duration: Up to 6 months (until end of 2025) Possibility of role going permanent Location: Llandudno (on-site presence required; 1 day/week WFH possible) A Service Desk Analyst is required to join our public sector's small but busy tech team … on a temporary basis. This role is primarily focused on 1st line support, helping to keep day-to-day operations running smoothly while the wider team delivers critical cloud migration and IT standardisation projects. Key Responsibilities Act as the first point of contact for IT support queries via phone and email (walk-ins … user accounts, security groups, and MFA resets. Provision, patch, and deploy devices using Intune. Support onboarding/offboarding and maintain hardware inventory. Skills Solid experience in a 1st line IT support role. Working knowledge of Microsoft 365 and Intune desirable Excellent communication and problem-solving skills. Ability to work independently and manage multiple More ❯