1 to 1 of 1 Temporary Chat Support Jobs

with your high level of customer care? We have an exciting opportunity for a Service Desk Analyst to join an established higher education IT support specialist that provides 24/7/365 seamless customer focused service; across voice, chat and email. This role offers the perfect work … pay. Key Skills/Experience: * Excellent telephone manner and customer service skills * Clear communication skills * Knowledgeable in IT (ideally with background in helpdesk/support) * Previous customer service roles (inbound/outbound) * Previous roles within the IT field General Duties and Responsibilities: The Service Desk Analyst is a member … of a busy team providing out-of-hours first line support. Your main duties will include: * Providing professional support via a range of channels which could include, telephone, email, instant chat, remote support tools and service monitoring tools. * Resolving enquiries at initial point of contact including areas more »